Implementation and Impact of an Online Tool Used in Primary Care to Improve Income Security
Evaluating the Implementation and Impact of an Online Tool Used Within Primary Care to Improve the Income Security of Patients With Complex Health and Social Needs in Ontario and Manitoba
1 other identifier
interventional
59
1 country
2
Brief Summary
We will evaluate the acceptability, feasibility and impact of an online tool that helps patients identify financial benefits that they are entitled to at six clinic sites over a three month period. We will answer the following questions: Is an online tool that addresses income security feasible and acceptable to clinicians? Can such a tool be integrated into regular clinic workflow? What is the patient perspective on the tool and what is the short-term impact?
Trial Health
Trial Health Score
Automated assessment based on enrollment pace, timeline, and geographic reach
participants targeted
Target at P25-P50 for not_applicable
Started May 2016
2 active sites
Health score is calculated from publicly available data and should be used for screening purposes only.
Trial Relationships
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Study Timeline
Key milestones and dates
Study Start
First participant enrolled
May 1, 2016
CompletedFirst Submitted
Initial submission to the registry
November 7, 2016
CompletedFirst Posted
Study publicly available on registry
November 9, 2016
CompletedPrimary Completion
Last participant's last visit for primary outcome
June 1, 2017
CompletedStudy Completion
Last participant's last visit for all outcomes
June 1, 2017
CompletedResults Posted
Study results publicly available
September 27, 2019
CompletedSeptember 27, 2019
September 1, 2019
1.1 years
November 7, 2016
August 13, 2018
September 26, 2019
Conditions
Outcome Measures
Primary Outcomes (1)
Awareness of Financial Benefits
Self-reported awareness of at least one financial benefit
4 weeks
Secondary Outcomes (1)
Increase in Income
4 weeks
Study Arms (1)
Online income tool
EXPERIMENTALPatients who complete the online income tool with their health provider during the study period.
Interventions
An online tool that uses information about the patient to develop a tailored list of financial benefits that they are eligible to apply for.
Eligibility Criteria
You may qualify if:
- Used the online income tool with their health provider
- Able to provide consent
- Able to converse in English
- Able to be reached by telephone or email
You may not qualify if:
- \- None
Contact the study team to confirm eligibility.
Sponsors & Collaborators
Study Sites (2)
Department of Family Medicine, Faculty of Medicine, University of Manitoba
Winnipeg, Manitoba, R3E 3P5, Canada
St. Michael's Hospital
Toronto, Ontario, M5B1W8, Canada
Related Publications (1)
Aery A, Rucchetto A, Singer A, Halas G, Bloch G, Goel R, Raza D, Upshur REG, Bellaire J, Katz A, Pinto AD. Implementation and impact of an online tool used in primary care to improve access to financial benefits for patients: a study protocol. BMJ Open. 2017 Oct 22;7(10):e015947. doi: 10.1136/bmjopen-2017-015947.
PMID: 29061603BACKGROUND
MeSH Terms
Conditions
Condition Hierarchy (Ancestors)
Results Point of Contact
- Title
- Anne Rucchetto, Research Coordinator
- Organization
- St. Michael's Hospital
Study Officials
- PRINCIPAL INVESTIGATOR
Andrew D Pinto, MD MSc
Unity Health Toronto
Publication Agreements
- PI is Sponsor Employee
- No
- Restrictive Agreement
- No
Study Design
- Study Type
- interventional
- Phase
- not applicable
- Allocation
- NA
- Masking
- NONE
- Purpose
- HEALTH SERVICES RESEARCH
- Intervention Model
- SINGLE GROUP
- Sponsor Type
- OTHER
- Responsible Party
- SPONSOR
Study Record Dates
First Submitted
November 7, 2016
First Posted
November 9, 2016
Study Start
May 1, 2016
Primary Completion
June 1, 2017
Study Completion
June 1, 2017
Last Updated
September 27, 2019
Results First Posted
September 27, 2019
Record last verified: 2019-09