Effectiveness of WhatsApp (a Messenger Program) Usage in Emergency Department (ED)
Effectiveness of WhatsApp Messenger Usage and Other Technologises on Communication Between Consulting Physicians and the Emergency Department Staff: Randomised Double-blind Controlled Trial
1 other identifier
interventional
300
1 country
1
Brief Summary
Effective communication between consulting physicians and the emergency physicians is critical for patients in the emergency department. The aim of this study was to determinate effectiveness of whatsApp usage for communication between physicians.
Trial Health
Trial Health Score
Automated assessment based on enrollment pace, timeline, and geographic reach
participants targeted
Target at P75+ for not_applicable
Started Oct 2015
Shorter than P25 for not_applicable
1 active site
Health score is calculated from publicly available data and should be used for screening purposes only.
Trial Relationships
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Study Timeline
Key milestones and dates
Study Start
First participant enrolled
October 1, 2015
CompletedFirst Submitted
Initial submission to the registry
October 23, 2015
CompletedFirst Posted
Study publicly available on registry
October 26, 2015
CompletedPrimary Completion
Last participant's last visit for primary outcome
February 1, 2016
CompletedStudy Completion
Last participant's last visit for all outcomes
March 1, 2016
CompletedMarch 4, 2016
March 1, 2016
4 months
October 23, 2015
March 3, 2016
Conditions
Keywords
Outcome Measures
Primary Outcomes (1)
arrival duration to emergency department
Examine consulting Physicians' arrival duration to emergency department will be obtained from consultation hours in whatsApp program.
one month
Secondary Outcomes (1)
examine causes of consulting Physicians' arriving late to emergency department from data obtained by questioning of an assistant blinded to the study
one month
Study Arms (2)
whatsApp messages
EXPERIMENTALconsultations in the experimental group will be generated with whatsApp. Patients' all radiographies, laboratory results, electrocardiographs, tomography images, wound images and/or extremity pictures will be sent to consultant physician via whatsApp.
control group
OTHERconsultations in the control group will be generated without whatsApp.
Interventions
Eligibility Criteria
You may qualify if:
- Adult patients who performed consultation in emergency department.
- Patients who are consulted to a physician using whatsApp on a regular basis and who is chosen by an assistant blinded to the study.
You may not qualify if:
- Patients below 18 years of age
- Missing emergency service consultations
- Patients with more than one consultation call
- Consultations which do not determined the arrival duration to emergency service
Contact the study team to confirm eligibility.
Sponsors & Collaborators
Study Sites (1)
Adiyaman University Research Hospital
Adıyaman, Central, 02000, Turkey (Türkiye)
Related Publications (1)
Johnston MJ, King D, Arora S, Behar N, Athanasiou T, Sevdalis N, Darzi A. Smartphones let surgeons know WhatsApp: an analysis of communication in emergency surgical teams. Am J Surg. 2015 Jan;209(1):45-51. doi: 10.1016/j.amjsurg.2014.08.030. Epub 2014 Oct 22.
PMID: 25454952BACKGROUND
MeSH Terms
Conditions
Condition Hierarchy (Ancestors)
Study Officials
- PRINCIPAL INVESTIGATOR
Umut Gulacti, M.D.
Adiyaman University of Medical Faculty
Study Design
- Study Type
- interventional
- Phase
- not applicable
- Allocation
- RANDOMIZED
- Masking
- QUADRUPLE
- Who Masked
- PARTICIPANT, CARE PROVIDER, INVESTIGATOR, OUTCOMES ASSESSOR
- Purpose
- HEALTH SERVICES RESEARCH
- Intervention Model
- PARALLEL
- Sponsor Type
- OTHER
- Responsible Party
- PRINCIPAL INVESTIGATOR
- PI Title
- Principal Investigator
Study Record Dates
First Submitted
October 23, 2015
First Posted
October 26, 2015
Study Start
October 1, 2015
Primary Completion
February 1, 2016
Study Completion
March 1, 2016
Last Updated
March 4, 2016
Record last verified: 2016-03