NCT01955005

Brief Summary

This study aims to conduct a pilot of an intervention to improve care coordination between VA and non-VA providers using the Department of Veteran's Affairs' (VA) personal health record, My HealtheVet (MHV). Participants will be randomized to receive either training on 1) how to use My HealtheVet to share VA health information or 2) training on how to how to search the Internet for health information and decide which Internet sites have good quality information. The investigators predict that Veterans who receive the My HealtheVet training will have fewer medication errors and duplication of services between the VA and outside providers.

Trial Health

87
On Track

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Enrollment
60

participants targeted

Target at P25-P50 for not_applicable

Timeline
Completed

Started Oct 2013

Geographic Reach
1 country

1 active site

Status
completed

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

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Study Timeline

Key milestones and dates

First Submitted

Initial submission to the registry

August 20, 2013

Completed
1 month until next milestone

Study Start

First participant enrolled

October 1, 2013

Completed
6 days until next milestone

First Posted

Study publicly available on registry

October 7, 2013

Completed
11 months until next milestone

Primary Completion

Last participant's last visit for primary outcome

September 1, 2014

Completed
Same day until next milestone

Study Completion

Last participant's last visit for all outcomes

September 1, 2014

Completed
1.4 years until next milestone

Results Posted

Study results publicly available

January 7, 2016

Completed
Last Updated

February 5, 2016

Status Verified

January 1, 2016

Enrollment Period

11 months

First QC Date

August 20, 2013

Results QC Date

October 14, 2015

Last Update Submit

January 8, 2016

Conditions

Chronic Illness

Keywords

Health Records, PersonalDelivery of healthcareConsumer ParticipationInternet

Outcome Measures

Primary Outcomes (1)

  • Percentage of Participants Who Brought Their VA Information From My HealtheVet to Their Visit With Their Non-VA Provider

    The primary outcome is whether or not the veteran brings their VA information from My HealtheVet to their visit with their non-VA provider. Providers will be asked to complete a form during the appointment where assessment of sharing this information is embedded in a checklist of possible visit activities. Participants will also if they provided this information to the provider in the event the provider opts to not return the form.

    Within 1-2 week of non-VA provider visit

Secondary Outcomes (2)

  • Proportion of Total Number of Unique Medications Discrepant Between VA and Non-VA Medication Lists

    Typically within 1 month of non-VA provider visit

  • Proportion of Participants Who Received One or More Duplicate Laboratory Tests in the Non-VA Provider Visit.

    Typically within 1 month of non-VA provider visit

Study Arms (2)

My HealtheVet Training

EXPERIMENTAL

Participants will be asked to watch an on-line training video, review written materials, and print a document containing health information from their My HealtheVet account.

Behavioral: My HealtheVet Training

Internet Skills Training

ACTIVE COMPARATOR

Participants will review written training materials to learn how to search the Internet for health information and how to decide which Internet sites have good quality information.

Other: Internet Skills Training

Interventions

My HealtheVet TrainingBEHAVIORAL

Participants will be asked to watch an on-line training video, review written materials, and print a document containing health information from their My HealtheVet account.

My HealtheVet Training
Internet Skills TrainingOTHER

Participants will review written training materials to learn how to search the Internet for health information and how to decide which Internet sites have good quality information.

Internet Skills Training

Eligibility Criteria

Age18 Years+
Sexall
Healthy VolunteersYes
Age GroupsAdult (18-64), Older Adult (65+)

You may qualify if:

  • Upcoming Non-VA provider appointment
  • Take 5 or more prescribed medications
  • Have or obtain a My HealtheVet premium account
  • Access to computer, printer, \& Internet to complete study protocol

You may not qualify if:

  • No non-VA provider or upcoming appointment
  • Less than 5 medications
  • No premium MHV account

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Sites (1)

Iowa City VA Health Care System, Iowa City, IA

Iowa City, Iowa, 52246-2208, United States

Location

MeSH Terms

Conditions

Chronic Disease

Condition Hierarchy (Ancestors)

Disease AttributesPathologic ProcessesPathological Conditions, Signs and Symptoms

Results Point of Contact

Title
Carolyn L Turvey
Organization
Iowa City VA Health Care System
Carolyn.Turvey@VA.Gov
319 338 0581

Study Officials

  • Carolyn L Turvey, PhD MS

    Iowa City VA Health Care System, Iowa City, IA

    PRINCIPAL INVESTIGATOR

Publication Agreements

PI is Sponsor Employee
Yes

Study Design

Study Type
interventional
Phase
not applicable
Allocation
RANDOMIZED
Masking
NONE
Purpose
HEALTH SERVICES RESEARCH
Intervention Model
PARALLEL
Sponsor Type
FED
Responsible Party
SPONSOR

Study Record Dates

First Submitted

August 20, 2013

First Posted

October 7, 2013

Study Start

October 1, 2013

Primary Completion

September 1, 2014

Study Completion

September 1, 2014

Last Updated

February 5, 2016

Results First Posted

January 7, 2016

Record last verified: 2016-01

Locations

US(1)