NCT00690599

Brief Summary

The aim of the study was to evaluate the socioeconomic patient's profile and their level of satisfaction in the general dental practice clinic. A cross-sectional quantitative study was accomplished with 80 patients assisted at the referred service. A solely-applied questionnaire was used regarding the following aspects: structure and environment, fear and anxiety, reliability, empathy and commitment, resolutivity and quality of the accomplished services. It was observed that the assisted patients' profile consisted predominantly of a female sample (71,2%), that completed the medium learning (31,2%) and/or that didn't finish the fundamental level (26,2%). Moreover 50% of them presented a family income of 1 to 2 minimum salaries and 41,2% were unemployed. As the quality of the rendered technical service, nearly 70% of the users considered it great, as well as the clinic's structure and environment. Regarding the satisfaction with to the received treatment, 76,2% of the interviewees gave the maximum score of 10 and 95% would recommend the attendance to others. It is concluded that the patients are satisfied with the clinical attendance accomplished by the students in the general practice dental clinic at UNIFOR, in what refers to its technical and functional quality.

Trial Health

87
On Track

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Enrollment
80

participants targeted

Target at P50-P75 for all trials

Timeline
Completed

Started Apr 2006

Shorter than P25 for all trials

Geographic Reach
1 country

1 active site

Status
completed

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

Click on a node to explore related trials.

Study Timeline

Key milestones and dates

Study Start

First participant enrolled

April 1, 2006

Completed
1 month until next milestone

Primary Completion

Last participant's last visit for primary outcome

May 1, 2006

Completed
1 month until next milestone

Study Completion

Last participant's last visit for all outcomes

June 1, 2006

Completed
2 years until next milestone

First Submitted

Initial submission to the registry

May 30, 2008

Completed
5 days until next milestone

First Posted

Study publicly available on registry

June 4, 2008

Completed
Last Updated

June 4, 2008

Status Verified

May 1, 2008

Enrollment Period

1 month

First QC Date

May 30, 2008

Last Update Submit

June 3, 2008

Conditions

SatisfactionDentist-Patient Relations

Keywords

Patient satisfactionDentist-Patient relationsAnswering services

Eligibility Criteria

Age18 Years - 70 Years
Sexall
Healthy VolunteersNo
Age GroupsAdult (18-64), Older Adult (65+)
Sampling MethodProbability Sample
Study Population

Patients assisted in the general dental practice clinic at UNIFOR Ceará - Brazil.

You may qualify if:

  • Patient registered in Academic of Information System (SIA),
  • Patient assisted in the general dental clinic,
  • To have 18 years or more or to be parents accompanied,
  • Agree with research participation.

You may not qualify if:

  • To be urgency patient,
  • To be the first day of attendance at clinic.

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Sites (1)

Fortaleza University

Fortaleza, Ceará, 60811-341, Brazil

Location

Related Links

MeSH Terms

Conditions

Personal SatisfactionPatient Satisfaction

Condition Hierarchy (Ancestors)

BehaviorTreatment Adherence and ComplianceHealth Behavior

Study Officials

  • Solange K Saito, PhD

    Fortaleza University

    PRINCIPAL INVESTIGATOR

Study Design

Study Type
observational
Time Perspective
RETROSPECTIVE
Sponsor Type
OTHER

Study Record Dates

First Submitted

May 30, 2008

First Posted

June 4, 2008

Study Start

April 1, 2006

Primary Completion

May 1, 2006

Study Completion

June 1, 2006

Last Updated

June 4, 2008

Record last verified: 2008-05

Locations

BR(1)