User Satisfaction Survey - Personality Disorder Service
Survey of the Consultation Service of the Providence Continuing Care Centre Personality Disorder Service Users Satisfaction With the Change in Service Delivery
1 other identifier
interventional
100
1 country
1
Brief Summary
Can we improve our community partners satisfaction with a change in how psychiatric consultations are delivered to their clients by our psychiatrist? This survey of users of the service will compare the level of satisfaction before(retrospectively) to after the way the service is provided is changed.
Trial Health
Trial Health Score
Automated assessment based on enrollment pace, timeline, and geographic reach
participants targeted
Target at P50-P75 for not_applicable
Started Nov 2002
1 active site
Health score is calculated from publicly available data and should be used for screening purposes only.
Trial Relationships
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Study Timeline
Key milestones and dates
Study Start
First participant enrolled
November 1, 2002
CompletedStudy Completion
Last participant's last visit for all outcomes
April 1, 2004
CompletedFirst Submitted
Initial submission to the registry
September 9, 2005
CompletedFirst Posted
Study publicly available on registry
September 20, 2005
CompletedMarch 11, 2015
March 1, 2015
September 9, 2005
March 10, 2015
Conditions
Keywords
Outcome Measures
Primary Outcomes (1)
eight item user satisfaction survey on receipt of the consult report
in the year before and after the change in interview format
Secondary Outcomes (1)
demographic factors of the respondents as relate to their satisfaction at time of survey
at the time of suvey completion
Interventions
Eligibility Criteria
You may qualify if:
- clients referred to the Personality disorder service
You may not qualify if:
- self referred clients
Contact the study team to confirm eligibility.
Sponsors & Collaborators
Study Sites (1)
Providence Care Mental Health Services
Kingston, Ontario, K7L 4X3, Canada
MeSH Terms
Conditions
Condition Hierarchy (Ancestors)
Study Officials
- PRINCIPAL INVESTIGATOR
Stephen H McNevin, md
Queens University
Study Design
- Study Type
- interventional
- Phase
- not applicable
- Allocation
- NA
- Masking
- NONE
- Intervention Model
- SINGLE GROUP
- Sponsor Type
- OTHER
Study Record Dates
First Submitted
September 9, 2005
First Posted
September 20, 2005
Study Start
November 1, 2002
Study Completion
April 1, 2004
Last Updated
March 11, 2015
Record last verified: 2015-03