NCT07814742

Brief Summary

The goal of this clinical trial is to learn if UrDiaCare, an Urdu-language diabetes support tool, can help adults with type 2 diabetes manage their Diabetes and improve blood sugar levels. The study will include adults aged 30 to 70 years with type 2 diabetes and higher-than-recommended blood sugar levels. The main question is whether UrDiaCare can lower HbA1c, a blood test that shows average blood sugar levels over the past few months, after four months. Researchers will compare UrDiaCare plus standard diabetes care with standard diabetes care plus a single Urdu educational pamphlet. UrDiaCare provides diabetes self-management education and support through WhatsApp/Android. It uses a fixed, health-professional-reviewed information library and does not provide diagnosis or prescribe treatment.

Trial Health

63
Monitor

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Enrollment
406

participants targeted

Target at P75+ for not_applicable diabetes-mellitus-type-2

Timeline
4mo left

Started Sep 2026

Shorter than P25 for not_applicable diabetes-mellitus-type-2

Geographic Reach
1 country

1 active site

Status
not yet recruiting

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

Click on a node to explore related trials.

Study Timeline

Key milestones and dates

Study Progress14%
Sep 2026Jan 2027

First Submitted

Initial submission to the registry

September 4, 2026

Completed
7 days until next milestone

First Posted

Study publicly available on registry

September 11, 2026

Completed
4 days until next milestone

Study Start

First participant enrolled

September 15, 2026

Completed
4 months until next milestone

Primary Completion

Last participant's last visit for primary outcome

December 31, 2026

Expected
1 month until next milestone

Study Completion

Last participant's last visit for all outcomes

January 31, 2027

Last Updated

September 21, 2026

Status Verified

September 1, 2026

Enrollment Period

4 months

First QC Date

September 4, 2026

Last Update Submit

September 18, 2026

Conditions

Keywords

Diabetes self-managementGlycemic controlType 2 Diabetes MellitusConversational artificial intelligenceDiabetes Self-Care

Outcome Measures

Primary Outcomes (1)

  • Change in HbA1c (%) from baseline to 4 months

    Glycated hemoglobin (HbA1c) will be measured as an indicator of glycemic control at baseline and at 4 months. The primary analysis will compare the change in HbA1c from baseline to 4 months between the Urdiacare mHealth chatbot intervention group and the control group.

    Baseline to 4 Months

Secondary Outcomes (3)

  • Change in Diabetes Self-Management Questionnaire (DSMQ) score from baseline to 4 months

    Baseline, 2 months, and 4 months after randomization

  • Change in Urdu Diabetes Self-Efficacy Scale (U-DSES) score

    Baseline and 4 months after randomization

  • Change in Urdu Summary of Diabetes Self-Care Activities (U-SDSCA) score

    Baseline, 2 months, and 4 months after randomization

Study Arms (2)

UrDiaCare

EXPERIMENTAL

Participants randomized to this arm will receive UrDiaCare, a knowledge-grounded retrieval-augmented generation (RAG) Urdu large language model self-management assistant, delivered via WhatsApp/Android for 4 months in addition to standard outpatient diabetes care. UrDiaCare provides interactive Urdu diabetes self-management education and support covering glucose monitoring, medication management, diet, physical activity, and foot care. The system uses a predefined, clinician-reviewed knowledge base and provides scope-limited educational responses.

Behavioral: UrDiaCare

Urdu Educational Pamphlet

ACTIVE COMPARATOR

Participants randomized to this arm will receive standard outpatient diabetes care plus a single, non-interactive Urdu educational pamphlet delivered once at baseline via WhatsApp. The pamphlet covers the same five diabetes self-management domains as the UrDiaCare content library: glucose monitoring, medication management, diet, physical activity, and foot care. The pamphlet is static and does not provide interactive or ongoing conversational support.

Behavioral: Urdu Educational Pamphlet

Interventions

UrDiaCareBEHAVIORAL

UrDiaCare is a knowledge-grounded, retrieval-augmented generation (RAG)-based Urdu large language model self-management application delivered through WhatsApp/Android. It provides interactive Urdu diabetes self-management education and support for 4 months in addition to standard outpatient diabetes care. The intervention covers glucose monitoring, medication management, diet, physical activity, and foot care. UrDiaCare uses a predefined, clinician-reviewed, version-locked knowledge library and a safety-scope check. The system provides structured educational responses and scope-limited replies, and redirects out-of-scope requests requiring individualized clinical advice to the participant's treating physician or appropriate health facility.

UrDiaCare

Participants will receive standard outpatient diabetes care plus a single, non-interactive Urdu educational pamphlet delivered online via WhatsApp at baseline. The pamphlet provides general diabetes self-management education covering five domains: blood glucose monitoring, medication adherence, healthy eating, physical activity, and foot care. It does not provide interactive, personalized, or ongoing support.

Urdu Educational Pamphlet

Eligibility Criteria

Age30 Years - 70 Years
Sexall
Healthy VolunteersNo
Age GroupsAdult (18-64), Older Adult (65+)

You may qualify if:

  • Adults aged 30-70 years with T2DM confirmed ≥ 6 months (clinical record) and HbA1c ≥ 7.5% at screening
  • Currently prescribed oral antidiabetic medication(s) for ≥ 3 months
  • Personal ownership and regular daily use of a functioning smartphone (Android/iOS)
  • Able to read and understand Urdu
  • Available for the full 4-month study period and willing to provide written informed consent -

You may not qualify if:

  • Type 1, gestational, or secondary diabetes (e.g., steroid-induced, MODY)
  • Current insulin therapy (to avoid confounding from differing self-management complexity)
  • Severe, uncorrectable comorbidity likely to materially affect glycemic control or survival within 4 months (e.g., end-stage renal disease, active malignancy, liver failure)
  • Significant cognitive impairment or psychiatric disorder precluding informed consent or technology use
  • Participation in another diabetes clinical trial within the preceding 3 months
  • Insufficient Urdu reading proficiency, as the UrDiaCare interface is Urdu-script based

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Sites (1)

District Headquarter Hospital

Gujranwala, Punjab Province, 52250, Pakistan

Location

Related Publications (1)

  • Arshed M, Mahmud A, Minhat HS, Lim PY, Zakar R. Effectiveness of a Multifaceted Mobile Health Intervention (Multi-Aid-Package) in Medication Adherence and Treatment Outcomes Among Patients With Hypertension in a Low- to Middle-Income Country: Randomized Controlled Trial. JMIR Mhealth Uhealth. 2024 Jun 19;12:e50248. doi: 10.2196/50248.

    PMID: 38896837BACKGROUND

Related Links

MeSH Terms

Conditions

Diabetes Mellitus, Type 2

Condition Hierarchy (Ancestors)

Diabetes MellitusGlucose Metabolism DisordersMetabolic DiseasesNutritional and Metabolic DiseasesEndocrine System Diseases

Central Study Contacts

Areeba Noor, MS Public Health

CONTACT

Study Design

Study Type
interventional
Phase
not applicable
Allocation
RANDOMIZED
Masking
SINGLE
Who Masked
OUTCOMES ASSESSOR
Masking Details
The outcome assessor responsible for collecting or assessing study outcomes will be blinded to participants' treatment allocation. Participants and intervention personnel will not be blinded because of the nature of the intervention.
Purpose
SUPPORTIVE CARE
Intervention Model
PARALLEL
Sponsor Type
OTHER
Responsible Party
PRINCIPAL INVESTIGATOR
PI Title
Head of Department Pubic Health, AFPGMI

Study Record Dates

First Submitted

September 4, 2026

First Posted

September 11, 2026

Study Start

September 15, 2026

Primary Completion (Estimated)

December 31, 2026

Study Completion (Estimated)

January 31, 2027

Last Updated

September 21, 2026

Record last verified: 2026-09

Locations