Non Urgent Visit to Emergency Department

NCT07588204 | Completed DMC

• 1 other identifier: NUR/160/197
• Study Type: observational
• Target: 29,856
• Locations: 1 country
• Sites: 1

Brief Summary

The use of ED by patients with non-urgent conditions has largely been seen in many hospitals. However, in general, half of the patients who visit the ED are non-urgent conditions. Due to this, the ED continues to struggle with overcrowding. This study aimed to determine the common reasons for non-urgent visits and their management in the ED by analysing the past medical records between January 2024 to December 2024. The management includes triage time, consultation time, cross referrals, and time taken by cross referrals, admission and discharge status, admission and discharge criteria, time taken for admission and discharge decisions, and delay time and reason for delay.

Conditions

Non-urgent Emergencies; Emergency Department Visits

Keywords

Emergency department visits; Non urgent; Triage; Retrospective study; Tertiary care center

Outcome Measures

Primary Outcomes (1)

• Triage Management Patterns

  Analysis of time taken for management

  Medical records from January 2024 to December 2024

Secondary Outcomes (1)

• Delay Analysis

  Medical records from January 2024 to December 2024

Eligibility Criteria

• Sex: all
• Healthy Volunteers: No
• Age Groups: Child (0-17), Adult (18-64), Older Adult (65+)
• Sampling Method: Non-Probability Sample

Study Population

Medical records of patients attending the emergency department for non urgent complaints

You may qualify if:

• Medical records of Emergency department patient admissions between January 2024 to December 2024
• Records of patients who were classified as non-urgent triage category

You may not qualify if:

• Medical records of patients who were classified in the urgent category
• Incomplete or missing data in the medical records

Sponsors & Collaborators

• Sri Ramachandra Institute of Higher Education and Research: lead

Study Sites (1)

Sri Ramachandra Institute of Higher Education and Research

Chennai, Tamil Nadu, 600116, India

Location

Study Officials

• Seethalakshmi Avudaiappan

  Sri Ramachandra Institute of Higher Education and Research

  PRINCIPAL INVESTIGATOR

• Shivasankari Selvaraj Lakshmi, M.Sc Nursing

  Sri Ramachandra Institute of Higher Education and Research

  PRINCIPAL INVESTIGATOR

Study Design

• Study Type: observational
• Observational Model: OTHER
• Time Perspective: OTHER
• Target Duration: 1 Day
• Sponsor Type: OTHER
• Responsible Party: PRINCIPAL INVESTIGATOR
• PI Title: Dr. A.Seethalakshmi, Principal Investigator, Professor and Head of the Department, Department of Nursing Foundation

Study Record Dates

• First Submitted: April 27, 2026
• First Posted: May 14, 2026
• Study Start: September 1, 2025
• Primary Completion: October 20, 2025
• Study Completion: October 20, 2025
• Last Updated: May 14, 2026

Record last verified: 2026-05

Data Sharing

• IPD Sharing: Will not share

Locations

IN (1)