THE I-PASS COMMUNICATION METHOD ON NURSE PERCEPTION OF HANDOVER QUALITY

NCT07561762 | Completed

• 1 other identifier: NURS-202604.01
• Study Type: interventional
• Target: 46
• Locations: 1 country
• Sites: 1

Brief Summary

The goal of this non-clinical study is to determine whether the I-PASS communication method influences the improvement of handover quality among nurses. The main questions it aims to answer are: What are the perceptions of handover quality prior to implementing the I-PASS method? What are the perceptions of handover quality after using the I-PASS method? How do nurse characteristics (gender, age, education, employment status, length of service, and clinical nurse level) affect the improvement of handover quality perceptions when using the I-PASS method? What is the implementation retention of the I-PASS communication method? Is there a significant effect of the I-PASS communication method on nurses' perceptions of handover quality? Participants will: Participate in training sessions regarding the I-PASS communication method. Implement the I-PASS method during handover processes for two weeks. Complete questionnaires to assess handover quality.

Conditions

I-PASS Method on Handover Quality

Keywords

I-PASS; Communication; Handover Quality; Patient Safety; Nurse

Outcome Measures

Primary Outcomes (1)

• Handover Quality

  Handover quality measure by the handover evaluation scale instrument

  two weeks

Study Arms (2)

Training I-PASS handoff bundle

EXPERIMENTAL

Partisipant in experimental arms will receive I-PASS handoff bundle into daily nursing process for 2 weeks

Other: Training I-PASS handoff bundle

SBAR

NO INTERVENTION

The control group continues to utilize the hospital's existing standard operating procedure, the SBAR (Situation, Background, Assessment, Recommendation) method, observed two weeks not training I-PASS handoff bundle

Interventions

Training I-PASS handoff bundle OTHER

The intervention proceeds of Training I-PASS handoff bundle in three phases: preparation, training, and evaluation. First, eligible nurses are recruited, provided with informed consent, and grouped by shifts. After a baseline assessment, participants undergo two 90-minute training sessions over two weeks. Next, the I-PASS method is implemented for 14 days, with compliance monitored through direct shift-based observations and checklists. Handover quality is measured via the Handover Evaluation Scale (HES) at three intervals: pre-test (baseline), mid-point (week two), and post-test (week three). Continuous researcher monitoring ensures protocol fidelity throughout the process.

Training I-PASS handoff bundle

Eligibility Criteria

• Sex: all
• Healthy Volunteers: Yes
• Age Groups: Child (0-17), Adult (18-64), Older Adult (65+)

You may qualify if:

• General practitioner nurses who working in the internal ward
• General practitioner nurses with a minimum of 6 months of the clinical experience

You may not qualify if:

• Clinical nurse manager / leader who did not provide nursing care (e.g Head nurse)
• Nurses on leave

Sponsors & Collaborators

• Universitas Padjadjaran: lead

Study Sites (1)

Welas Asih General Hospital West Java Province

Bandung, West Java, 40191, Indonesia

Location

MeSH Terms

Conditions

Communication

Condition Hierarchy (Ancestors)

Behavior

Study Officials

• Agnes Stephania Penu, BSN, MSc, RN

  Faculty of Nursing, Universitas Padjadjaran

  PRINCIPAL INVESTIGATOR

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: NON RANDOMIZED
• Masking: NONE
• Purpose: HEALTH SERVICES RESEARCH
• Intervention Model: PARALLEL
• Sponsor Type: OTHER
• Responsible Party: PRINCIPAL INVESTIGATOR
• PI Title: Miss

Study Record Dates

• First Submitted: April 25, 2026
• First Posted: May 1, 2026
• Study Start: April 1, 2026
• Primary Completion: April 15, 2026
• Study Completion: April 15, 2026
• Last Updated: May 1, 2026

Record last verified: 2026-03

Data Sharing

• IPD Sharing: Will not share

Locations

ID (1)