The Impact of Back-supporting Exoskeletons for Manual Order Picking in Danish Warehouses - The RELAX Project
RELAX
1 other identifier
interventional
90
1 country
1
Brief Summary
This study investigates the long-term effects of implementing a passive back-support exoskeleton during manual order-picking work in a real-world warehouse environment. Work-related musculoskeletal disorders, particularly low back pain, are common among logistics workers due to frequent lifting, repetitive movements, and awkward postures. Although laboratory studies suggest that occupational exoskeletons can reduce biomechanical load, evidence from long-term, real-world workplace implementations remains limited. The RELAX project is an 18-month controlled in-field intervention study conducted in two departments of a Danish warehouse. Approximately 90 full-time warehouse workers will participate. Workers in the intervention department will use a passive back-support exoskeleton during manual order-picking tasks, while workers in the control department will continue their work as usual. The primary outcomes include sickness absence, employee turnover, perceived work intensity, and musculoskeletal discomfort. Secondary outcomes include productivity, user acceptance of the exoskeleton, and cost-effectiveness of the intervention. Outcomes will be assessed through company records, repeated questionnaires, and focus-group interviews over the 18-month period. By combining longitudinal quantitative outcomes with qualitative process evaluation, the study aims to determine whether long-term use of a passive back-support exoskeleton can improve worker well-being and reduce work-related musculoskeletal burden without negatively affecting productivity. The results may inform workplace policies and future implementation of occupational exoskeletons in physically demanding industries.
Trial Health
Trial Health Score
Automated assessment based on enrollment pace, timeline, and geographic reach
participants targeted
Target at P50-P75 for not_applicable
Started Aug 2026
Longer than P75 for not_applicable
1 active site
Health score is calculated from publicly available data and should be used for screening purposes only.
Trial Relationships
Click on a node to explore related trials.
Study Timeline
Key milestones and dates
First Submitted
Initial submission to the registry
April 20, 2026
CompletedFirst Posted
Study publicly available on registry
May 1, 2026
CompletedStudy Start
First participant enrolled
August 1, 2026
ExpectedPrimary Completion
Last participant's last visit for primary outcome
January 31, 2027
Study Completion
Last participant's last visit for all outcomes
October 31, 2029
May 1, 2026
April 1, 2026
6 months
April 20, 2026
April 24, 2026
Conditions
Keywords
Outcome Measures
Primary Outcomes (2)
Perceived Work Intensity
Assessed using two 10-point Likert-scale questions on 1) how much they exert themselves during a shift and 2) how exhausted they feel at the end of a shift. Adapted from Kim et al., 2019.
Reported at baseline, Month 3, Month 6, Month 9, Month 12, Month 15, and Month 18.
Musculoskeletal Discomfort
Assessed using the Cornell Musculoskeletal Discomfort Questionnaire (CMDQ), completed monthly by workers as part of the questionnaire battery. The questionnaire includes three questions on 1) how often they experienced discomfort during the last workweek (1-5, 5 being worst), 2) how uncomfortable it was (1-3, 3 being worst), and 3) if the discomfort interfered with their ability to work (1-3, 3 being worst). All questions will be answered for separate body regions. Analyses will primarily focus on reports of back discomfort.
Reported at baseline, Month 3, Month 6, Month 9, Month 12, Month 15, and Month 18.
Secondary Outcomes (3)
Sickness Absence
Reported at baseline, Month 3, Month 6, Month 9, Month 12, Month 15, and Month 18.
Employee Turnover
Time-to-event. Reported as the timepoint (in months) from baseline, when the resignation occurs.
Productivity
Weekly during the 18-month intervention (Baseline to month 18).
Other Outcomes (3)
Exoskeleton evaluation / User acceptance
Reported at baseline, Month 3, Month 6, Month 9, Month 12, Month 15, and Month 18.
Process evaluation
Reported at baseline, Month 3, Month 6, Month 9, Month 12, Month 15, and Month 18.
Exoskeleton use
Weekly during the 18-month intervention (Baseline to month 18).
Study Arms (2)
Exoskeleton group
EXPERIMENTALGroup receiving intervention
Control Group
NO INTERVENTIONGroup receiving no intervention
Interventions
Use of the IX Back AIR (SuitX by Ottobock) for 18 months during daily order picking tasks
Eligibility Criteria
You may qualify if:
- age 18-65 years at enrolment
- full-time employment in the current work department
- no major pain or injuries affecting daily work tasks
You may not qualify if:
- anthropometric characteristics preventing adequate fit of the exoskeleton
- part-time employment
- pregnancy or anticipated prolonged absence from work during the study period (standard vacation not included)
- If a participating worker from either the intervention or control group transfers to another department within the company during the intervention period for reasons unrelated to the intervention, the participant will be excluded from the study. Such cases will be classified as dropouts and the corresponding data will be reported as lost to follow-up.
Contact the study team to confirm eligibility.
Sponsors & Collaborators
- Aalborg Universitylead
- Ecole Normale Supérieure de Rennescollaborator
- National Research Centre for the Working Environment, Denmarkcollaborator
- Aarhus University Hospitalcollaborator
- Royal College of Surgeons, Irelandcollaborator
Study Sites (1)
Aalborg University
Aalborg, 9000, Denmark
Related Publications (16)
1) J De Kok. Work-related musculoskeletal disorders: prevalence, costs and demographics in the EU European Risk Observatory Report. European Agency for Safety and Health at Work (2019) EU OSHA.
BACKGROUND2) S Skals, R Bláfoss, MS Andersen, M De Zee, LL Andersen. Manual material handling in the supermarket sector. Part 1: Joint angles and muscle activity of trapezius descendens and erector spinae longissimus, Applied Ergonomics. 92 (2020) 103340.
BACKGROUND3) JN Katz. Lumbar disc disorders and low-back pain: socioeconomic factors and consequences, JBJS. 88 (2006) 21-24.
BACKGROUND4) MS. Popova, SP Nikolova, & SI Filkova. Demographic and Occupational Determinants of Work-Related Musculoskeletal Disorders: A Cross-Sectional Study. Journal of Functional Morphology and Kinesiology (2025) 10(2), 137.
BACKGROUND5) D Hoy, C Bain, G Williams, L March, P Brooks, F Blyth, ... & R Buchbinder. A systematic review of the global prevalence of low back pain. Arthritis & rheumatism (2012) 64(6), 2028-2037.
BACKGROUND6) S Toxiri, MB Näf, M Lazzaroni, J Fernández, M Sposito, T Poliero, et al. Back-Support Exoskeletons for Occupational Use: An Overview of Technological Advances and Trends, IISE Transactions on Occupational Ergonomics and Human Factors. 7 (2019) 237.
BACKGROUND7) H Kazerooni, W Tung, M Pillai. Evaluation of Trunk-Supporting Exoskeleton, Proceedings of the Human Factors and Ergonomics Society Annual Meeting. 63 (2019) 1080.
BACKGROUND8) S Crea, P Beckerle, M De Looze, K De Pauw, L Grazi, T Kermavnar, et al., Occupational exoskeletons: A roadmap toward large-scale adoption. Methodology and challenges of bringing exoskeletons to workplaces, Wearable Technology 2 (2021) e11.
BACKGROUND9) J Howard, VV Murashov, BD Lowe, M Lu. Industrial exoskeletons: Need for intervention effectiveness research, American Journal Industrial Medicine 63 (2020) 201-208.
BACKGROUND10) SE Kranenborg, C Greve, MF Reneman, CC Roossien. Side-effects and adverse events of a shoulder- and back-support exoskeleton in workers: A systematic review, Applied Ergonomics 111 (2023) 104042.
BACKGROUND11) J Theurel, K Desbrosses. Occupational exoskeletons: overview of their benefits and limitations in preventing work-related musculoskeletal disorders. IISE Transactions on Occupational Ergonomics and Human Factors. 7 (2019) 264-280.
BACKGROUND12) MA Nussbaum, BD Lowe, M De Looze, C Harris-Adamson, M Smets. An Introduction to the Special Issue on Occupational Exoskeletons, IISE Transactions on Occupational Ergonomics and Human Factors. 7 (2020) 153.
BACKGROUND13) M Bär, B Steinhilber, MA Rieger, T Luger. The influence of using exoskeletons during occupational tasks on acute physical stress and strain compared to no exoskeleton - A systematic review and meta-analysis, Applied Ergonomics. 94 (2021) 103385.
BACKGROUND14) S Madinei, S Kim, JH Park, D Srinivasan & MA Nussbaum. A novel approach to quantify the assistive torque profiles generated by passive back-support exoskeletons (2022) Journal of Biomechanics, 145, 111363.
BACKGROUND15) S Kim, MA Nussbaum, M Smets, S Ranganathan. Effects of an arm-support exoskeleton on perceived work intensity and musculoskeletal discomfort: An 18-month field study in automotive assembly, American Journal Industrial Medicine 64 (2021) 905-914.
BACKGROUND16) A. Hedge, S. Morimoto, S., & Mccrobie, D. (1999). Effects of keyboard tray geometry on upper body posture and comfort. Ergonomics, 42(10), 1333-1349.
BACKGROUND
MeSH Terms
Conditions
Study Officials
- STUDY DIRECTOR
Pascal Madeleine, Professor
Aalborg University
Central Study Contacts
Study Design
- Study Type
- interventional
- Phase
- not applicable
- Allocation
- NON RANDOMIZED
- Masking
- NONE
- Purpose
- PREVENTION
- Intervention Model
- PARALLEL
- Sponsor Type
- OTHER
- Responsible Party
- PRINCIPAL INVESTIGATOR
- PI Title
- PostDoc researcher
Study Record Dates
First Submitted
April 20, 2026
First Posted
May 1, 2026
Study Start (Estimated)
August 1, 2026
Primary Completion (Estimated)
January 31, 2027
Study Completion (Estimated)
October 31, 2029
Last Updated
May 1, 2026
Record last verified: 2026-04
Data Sharing
- IPD Sharing
- Will share
- Shared Documents
- STUDY PROTOCOL, SAP, ICF
- Time Frame
- The Study Protocol and Informed Consent Form (ICF) will be made publicly available prior to initiation of the intervention. The Statistical Analysis Plan (SAP) will be made available prior to conducting the statistical analyses and before completion of the intervention. All data will be made publicly available through scientific publications or supplementary materials upon completion of the study.
- Access Criteria
- All supporting materials and scientific publications will be published open access.