Effectiveness of Chatbot-Supported Web Program in Postpartum Care

NCT07148778 | Not Yet Recruiting

• 1 other identifier: 17/04/2025-04/1228-AYBU-001
• Study Type: interventional
• Target: 102
• Locations: 0 countries
• Sites: N/A

Brief Summary

The purpose of this clinical study was to evaluate the effectiveness of a web-based "Postpartum Care Package" program developed for postpartum women and delivered via a chatbot, and to examine its effects on the postpartum health of mothers and newborns. The key questions it aims to answer are:

• What is the impact of the chatbot-supported web-based "Postpartum Care Package" program on the postpartum health of mothers and newborns?
• Does the chatbot-supported web-based "Postpartum Care Package" program increase women's accessibility and availability of postpartum care resources?

Conditions

Postpartum Care; Web-based Training; Chatbot-Based Training

Keywords

postpartum care

Outcome Measures

Primary Outcomes (5)

• Postpartum Physical Symptom Severity Scale

  Maternal physical health will be assessed using the Postpartum Physical Symptom Severity Scale. This four-point Likert-type scale ranges from 0 to 54, with higher scores indicating greater severity of postpartum physical symptoms.

  Pre-test/24-48 hours postpartum Post-test/6 weeks and 3 months postpartum

• Visual Analog Scale

  Mothers' physical discomfort/pain levels will be assessed using a Visual Analog Scale. The scale consists of a 10 cm horizontal line, where "0" represents no discomfort and "10" represents the most severe discomfort imaginable. Participants will be asked to mark the point on the line that best reflects their level of physical discomfort/pain during the assessment. Higher scores indicate more severe discomfort/pain.

  Pre-test/24-48 hours postpartum Post-test/6 weeks and 3 months postpartum

• Edinburgh Postpartum Depression Scale

  The Edinburgh Postnatal Depression Scale will be used to screen for depressive symptoms in postpartum women. The scale consists of 10 items on a four-point Likert-type scale. Each item is scored from 0 to 3, and the total score ranges from 0 to 30. Higher scores indicate more depressive symptoms.

  Pre-test/24-48 hours postpartum Post-test/6 weeks and 3 months postpartum

• Sexual Life Quality Scale

  The Sexual Quality of Life Scale will be used to evaluate the impact of sexual functions on the quality of life of individuals. It assesses physical, emotional, and relational aspects of sexual well-being. This Likert-type scale consists of 18 items. Higher scores reflect better sexual quality of life, while lower scores indicate deterioration in sexual well-being.

  Pre-test/24-48 hours postpartum Post-test/6 weeks and 3 months postpartum

• Breastfeeding Self-Efficacy Scale

  The Breastfeeding Self-Efficacy Scale will be used to assess mothers' levels of breastfeeding self-efficacy. It evaluates maternal perceptions regarding their skills, knowledge, and coping abilities related to breastfeeding. The scale consists of 14 items rated on a five-point Likert scale. Scores range from 14 to 70, with higher scores indicating greater breastfeeding self-efficacy.

  Pre-test/24-48 hours postpartum Post-test/6 weeks and 3 months postpartum

Secondary Outcomes (1)

• Postpartum care package program satisfaction

  3rd month postpartum

Study Arms (2)

Arm 1: Chatbot-Assisted Web-Based Postpartum Care Package Program

EXPERIMENTAL

Behavioral: Educational intervention

Arm 2: Standard Postpartum Care

NO INTERVENTION

Interventions

Educational intervention BEHAVIORAL

In this study, a web-based postpartum care package program supported by a chatbot will be administered to the intervention group. A pre-test will be administered to participants in the intervention group within 24-48 hours after birth. Participants in this group will be informed that they must watch the videos in the educational modules until the sixth week postpartum. Reminder messages will also be sent to participants via the website, email, and phone calls (between days 7 and 14 postpartum and week 3 postpartum). Participants who have completed the module training will be eligible for post-tests at 6 weeks postpartum and 3 months postpartum.

Arm 1: Chatbot-Assisted Web-Based Postpartum Care Package Program

Eligibility Criteria

• Age: 18 Years - 35 Years
• Gender Eligibility Details: Individuals who are biologically female and in the postpartum period can participate in the study.
• Healthy Volunteers: No
• Age Groups: Adult (18-64)

You may qualify if:

• Have given birth between the 37th and 41st weeks of pregnancy,
• Be primigravida,
• Have not been diagnosed with a high-risk pregnancy,
• Have an educational level of primary school or above,
• Have no communication difficulties or mental disabilities,
• Have access to equipment (mobile phone, computer, tablet, internet) for web-based education,
• Have experienced no complications in the mother or baby during pregnancy, childbirth, or the postpartum period,
• Voluntarily agree to participate in the study,

You may not qualify if:

• Women who moved outside the province where the study was conducted during the implementation period,
• Women who voluntarily withdrew from the study,
• Women who did not participate in any phase of the study will not be included in the study.

Sponsors & Collaborators

• Emine Ilkin Aydin: lead

MeSH Terms

Interventions

Early Intervention, Educational

Intervention Hierarchy (Ancestors)

Child Health Services; Community Health Services; Health Services; Health Care Facilities Workforce and Services; Preventive Health Services

Study Officials

• Emine ILKIN AYDIN, Lecturer

  Yozgat Bozok University

  PRINCIPAL INVESTIGATOR

Central Study Contacts

Emine ILKIN AYDIN, Lecturer

CONTACT

+905456281694; emine.ilkin@yobu.edu.tr

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: RANDOMIZED
• Masking: NONE
• Purpose: SUPPORTIVE CARE
• Intervention Model: PARALLEL
• Sponsor Type: OTHER
• Responsible Party: SPONSOR INVESTIGATOR
• PI Title: Lecturer

Study Record Dates

• First Submitted: August 13, 2025
• First Posted: August 29, 2025
• Study Start: October 1, 2025
• Primary Completion (Estimated): October 1, 2026
• Study Completion (Estimated): December 1, 2026
• Last Updated: August 29, 2025

Record last verified: 2025-08

Data Sharing

• IPD Sharing: Will not share