Evaluating the Communication Between Patients and Providers in Cancer Clinics
Evaluating the Impact of TrialTalkTM; to Foster Equitable Cancer Care
4 other identifiers
interventional
30
1 country
3
Brief Summary
This clinical trial seeks to understand patients' experiences with the healthcare team and the quality of communication between patients and doctors in cancer clinics. The main question it aims to answer is:
- Does TrialTalk™ improve communication between providers and patients? Participants will complete questionnaires before and after their standard of care clinic visit.
Trial Health
Trial Health Score
Automated assessment based on enrollment pace, timeline, and geographic reach
participants targeted
Target at below P25 for not_applicable cancer
Started Dec 2025
3 active sites
Health score is calculated from publicly available data and should be used for screening purposes only.
Trial Relationships
Click on a node to explore related trials.
Study Timeline
Key milestones and dates
First Submitted
Initial submission to the registry
May 14, 2025
CompletedFirst Posted
Study publicly available on registry
May 22, 2025
CompletedStudy Start
First participant enrolled
December 1, 2025
CompletedPrimary Completion
Last participant's last visit for primary outcome
February 1, 2027
ExpectedStudy Completion
Last participant's last visit for all outcomes
February 1, 2027
March 25, 2026
September 1, 2025
1.2 years
May 14, 2025
March 24, 2026
Conditions
Keywords
Outcome Measures
Primary Outcomes (6)
Fidelity - Providers
Fidelity to the tool by providers is measured by a 9 item qualitative questionnaire, asking how many times and how providers used TrialTalk™ when talking with their patients.
Monthly for 6 months
Sustainability of TrialTalk™ communication tool
Providers will answer a 3 item questionnaire regarding their use of TrialTalk™. Items are scored on a 5 point Likert scale, where 1 = not at all and 5 = very much. Higher scores indicate better sustainability of the tool.
1 year
Change in quality of communication
Patient participants will rate the quality of communication they receive from their provider. They will answer a 13 item questionnaire with a 6-point Likert scale, where 0= not done and 5 = excellent. Scores range from 0-65, with higher scores indicating better communication.
Up to 2 hours
Change in trust of provider
Patient participants will rate how much they trust their provider using a 6 item questionnaire. Scores are on a 5-point Likert scale, where 1 = not at all and 5 = extremely. Scores range from 6-30, with higher scores indicating greater trust.
Up to 2 hours
Usefulness of tool
Patient participants will complete a 7 item questionnaire about the visual diagram created with their provider. It is scored on a 5-point Likert scale, where 1 = not at all and 5 = extremely. Scores range from 7-35, with higher scores indicating greater usefulness.
Up to 2 hours
Understanding of treatment options
Patient participants will answer 9 yes or no questions regarding how well they understood the options presented to them during the visit.
Up to 2 hours
Study Arms (2)
Provider participants
EXPERIMENTALCancer providers who have received TrialTalk™ training.
Patient participants
EXPERIMENTALPatients who are treated by a cancer provider who has received TrialTalk™ training.
Interventions
TrialTalk™ is a communication tool that focuses on making the options visible and accessible while involving patients in the discussion.
Eligibility Criteria
You may qualify if:
- Hematologists, medical oncologists, or hematology/oncology fellows
- Willing to complete TrialTalk™ training
- ≥ 18 years old
- have a confirmed diagnosis of cancer
- identify as Black, African American, or non-Hispanic White
- potentially eligible for a therapeutic phase I, II or III clinical trial
- can read and understand English to complete the study questionnaires
- had previous visits with the enrolled provider
You may not qualify if:
- providers who received previous training in the TrialTalk™ method or used it in practice before will be excluded
- previous enrollment in cancer intervention clinical trial
- have moderate to severe cognitive impairment
Contact the study team to confirm eligibility.
Sponsors & Collaborators
Study Sites (3)
Northwestern Memorial Hospital
Chicago, Illinois, 60611, United States
Medical University of South Carolina
Charleston, South Carolina, 29425, United States
University of Wisconsin - Madison
Madison, Wisconsin, 53705, United States
MeSH Terms
Conditions
Condition Hierarchy (Ancestors)
Study Officials
- PRINCIPAL INVESTIGATOR
Monica Patel, MD
University of Wisconsin, Madison
Central Study Contacts
Study Design
- Study Type
- interventional
- Phase
- not applicable
- Allocation
- NON RANDOMIZED
- Masking
- NONE
- Purpose
- HEALTH SERVICES RESEARCH
- Intervention Model
- PARALLEL
- Sponsor Type
- OTHER
- Responsible Party
- SPONSOR
Study Record Dates
First Submitted
May 14, 2025
First Posted
May 22, 2025
Study Start
December 1, 2025
Primary Completion (Estimated)
February 1, 2027
Study Completion (Estimated)
February 1, 2027
Last Updated
March 25, 2026
Record last verified: 2025-09