Wellness Program Outreach and Effectiveness
1 other identifier
interventional
2,000
1 country
1
Brief Summary
The investigators will conduct a randomized controlled trial to evaluate the impact of an outreach campaign designed to increase engagement with Pack Health, a Quest Diagnostics wellness program providing individual health coaching for weight management and diabetes prevention. While employee wellness and disease-management programs have the potential to improve wellbeing and reduce healthcare costs, their effectiveness is often undermined by low engagement and selection bias in participant comparisons. This study will test whether an outreach approach that auto-enrolls eligible individuals-employees and their spouses/domestic partners-into the program, with the option to opt out, can increase engagement and improve health outcomes compared to the standard invitation-based approach.
Trial Health
Trial Health Score
Automated assessment based on enrollment pace, timeline, and geographic reach
participants targeted
Target at P75+ for not_applicable
Started Oct 2024
Typical duration for not_applicable
1 active site
Health score is calculated from publicly available data and should be used for screening purposes only.
Trial Relationships
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Study Timeline
Key milestones and dates
Study Start
First participant enrolled
October 2, 2024
CompletedFirst Submitted
Initial submission to the registry
November 22, 2024
CompletedFirst Posted
Study publicly available on registry
December 10, 2024
CompletedPrimary Completion
Last participant's last visit for primary outcome
August 31, 2025
CompletedStudy Completion
Last participant's last visit for all outcomes
August 31, 2026
ExpectedDecember 10, 2024
December 1, 2024
11 months
November 22, 2024
December 4, 2024
Conditions
Keywords
Outcome Measures
Primary Outcomes (1)
Probability of Engagement initiation
The outcome is whether participants begin the program at some point during the Annual Risk Assessment year.
12 months
Secondary Outcomes (4)
Probability of Engagement level
12 months
Probability of Retention at end of annual-risk-assessment year
12 months
Annual Risk Assessment Measures: HbA1c
24 months
Annual Risk Assessment Measures: Weight
24 months
Other Outcomes (7)
Probability of full program engagement
12 months
Probability of membership in the top 5% of healthcare claims
12 months
Probability of membership in the top 1% of healthcare claims
12 months
- +4 more other outcomes
Study Arms (2)
Opt-in Outreach
ACTIVE COMPARATOROutreach notifies those eligible that they are invited to join the program, as usual practice.
Opt-out Outreach
EXPERIMENTALOutreach notifies those eligible that they are enrolled in the program and invited to begin their first session.
Interventions
Outreach notifies those eligible that they are enrolled in the program and invites them to start participating.
Eligibility Criteria
You may qualify if:
- Provided informed consent.
- Those who are eligible for the Pack Health program:
- Employees/spouses/domestic partners over the age of 18
- Metabolic syndrome defined as results indicating 3 or more of the following risk factors:
- High waist circumference (\>35 inches for women and \>40 inches for men)
- High triglycerides (≥150 mg/dl)
- Low HDL cholesterol (\<50 mg/dl for women and \<40 mg/dl for men)
- High Blood Pressure (≥130/85)
- High Fasting Glucose (≥100 mg/dl)
You may not qualify if:
- \. Anyone under the age of 21. They will not be part of the study and will receive messages as if they were in the control group.
- \. Anyone observed in claims data with a historical diagnosis of:
- Anorexia nervosa
- Bulimia nervosa
- Binge-eating disorder
- Body dysmorphic disorder
- Major depression
- Post-traumatic stress disorder (PTSD)
- Severe anxiety disorder
Contact the study team to confirm eligibility.
Sponsors & Collaborators
Study Sites (1)
Quest Diagnostics
Secaucus, New Jersey, 07094, United States
MeSH Terms
Conditions
Condition Hierarchy (Ancestors)
Study Officials
- PRINCIPAL INVESTIGATOR
Joseph Doyle, PhD
MIT Sloan School of Management
Central Study Contacts
Study Design
- Study Type
- interventional
- Phase
- not applicable
- Allocation
- RANDOMIZED
- Masking
- NONE
- Purpose
- HEALTH SERVICES RESEARCH
- Intervention Model
- PARALLEL
- Sponsor Type
- OTHER
- Responsible Party
- SPONSOR
Study Record Dates
First Submitted
November 22, 2024
First Posted
December 10, 2024
Study Start
October 2, 2024
Primary Completion
August 31, 2025
Study Completion (Estimated)
August 31, 2026
Last Updated
December 10, 2024
Record last verified: 2024-12
Data Sharing
- IPD Sharing
- Will not share
Subject to approval from implementation partner.