NCT06588556

Brief Summary

Millions of older adults receive care in intensive care units (ICUs) annually. However, the quality and accessibility of ICU-based palliative care is highly variable across hospitals and clinicians, due in part to specialists' limited workforce and geographic inconsistency. To address these gaps, the investigators developed an innovative mobile app-based primary palliative care intervention called ICUconnect. ICUconnect facilitates families' and patients' self-report of actual palliative care needs across all core domains of palliative care quality, provides ICU clinicians with a scalable digital infrastructure for coordinating consistent and personalized needs-targeted care, and provides a variety of informational supports relevant to each user's role. In this RCT, the investigators will test ICUconnect vs. usual care control among 350 patient-family member dyads with elevated baseline levels of unmet palliative care need in a 4-site network serving a diverse population (Duke, Medical University of South Carolina, University of Alabama at Birmingham, Columbia). The specific aims are to: (1) Test the efficacy of ICUconnect vs. usual care control in improving palliative care needs and other person-centered outcomes including psychological distress, (2) Determine participant characteristics associated with a greater treatment response using a heterogeneity of treatment effects approach, and (3) Ensure off-the-shelf intervention readiness for implementation using a mixed-methods integration of qualitative analysis of semi-structured trial participant interviews and quantitative RE-AIM implementation framework-informed trial data.

Trial Health

77
On Track

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Enrollment
350

participants targeted

Target at P75+ for not_applicable

Timeline
32mo left

Started Sep 2025

Longer than P75 for not_applicable

Geographic Reach
1 country

4 active sites

Status
recruiting

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

Click on a node to explore related trials.

Study Timeline

Key milestones and dates

Study Progress19%
Sep 2025Dec 2028

First Submitted

Initial submission to the registry

September 3, 2024

Completed
16 days until next milestone

First Posted

Study publicly available on registry

September 19, 2024

Completed
12 months until next milestone

Study Start

First participant enrolled

September 16, 2025

Completed
3 years until next milestone

Primary Completion

Last participant's last visit for primary outcome

August 31, 2028

Expected
4 months until next milestone

Study Completion

Last participant's last visit for all outcomes

December 31, 2028

Last Updated

March 6, 2026

Status Verified

March 1, 2026

Enrollment Period

3 years

First QC Date

September 3, 2024

Last Update Submit

March 4, 2026

Conditions

Outcome Measures

Primary Outcomes (1)

  • Needs; Existential Concerns; Symptoms; and Therapeutic Interaction (NEST) Scale Total Score

    A palliative care needs instrument capturing all 8 domains of palliative care quality. Scores range from 0 (no needs) to 130 (higher needs).

    Time 1 (baseline), Time 2 (target ~3 days post-randomization), and Time 3 (target ~1 week post-randomization)

Secondary Outcomes (6)

  • Patient Health Questionnaire 9-Item scale (PHQ-9)

    Time 1 (baseline), Time 3 (target ~1 week post-randomization), and Time 4 (3 months post-randomization)

  • Generalized Anxiety Disorder 7-Item scale (GAD-7)

    Time 1 (baseline), Time 3 (target ~1 week post-randomization), and Time 4 (3 months post-randomization)

  • Post-Traumatic Stress Symptom (PTSS) inventory

    Time 1 (baseline) and Time 4 (3 months post-randomization)

  • Goal concordant care

    Time 1 (baseline), Time 2 (target ~3 days post-randomization), and Time 3 (target ~1 week post-randomization)

  • Patient-Perceived Patient-Centeredness (PPPC) scale

    Time 3 (target ~1 week post-randomization)

  • +1 more secondary outcomes

Other Outcomes (2)

  • Intensive Care Unit Length of Stay

    From randomization to discharge from the ICU, up to approximately 10 days

  • Post-randomization Hospital Length of Stay

    From randomization to discharge from the ICU, up to approximately 10 days

Study Arms (2)

ICUconnect intervention

EXPERIMENTAL

ICUconnect is essentially digital infrastructure for facilitating consistent person-centered communication. It is a web app platform that works on any digital device (smartphone, computer, tablet) and uses a series of automated and timed text messages and emails to direct family members and clinicians to perform timeline-driven tasks (e.g., surveys, content review, coaching features, family meetings) across the 7- to 10-day intervention period.

Behavioral: ICUconnect

Usual care control

OTHER

Control family participants will receive standard ICU care that includes the study team's suggestion to clinicians to conduct regular family meetings. While control participants will also report needs, all family meetings that occur, and other outcomes via texted or emailed links to surveys within the app platform, control group needs will not be visible to clinicians and ICUconnect content will not be visible to family members. However, basic study information and staff contacts will be available on a control group-specific website accessible via links sent by the platform at the time of each data collection.

Other: Usual care

Interventions

ICUconnectBEHAVIORAL

ICUconnect is essentially digital infrastructure for facilitating consistent person-centered communication. It is a web app platform that works on any digital device (smartphone, computer, tablet) and uses a series of automated and timed text messages and emails to direct family members and clinicians to perform timeline-driven tasks (e.g., surveys, content review, coaching features, family meetings) across the 7- to 10-day intervention period.

ICUconnect intervention

Control family participants will receive standard ICU care that includes the study team's suggestion to clinicians to conduct regular family meetings. While control participants will also report needs, all family meetings that occur, and other outcomes via texted or emailed links to surveys within the app platform, control group needs will not be visible to clinicians and ICUconnect content will not be visible to family members. However, basic study information and staff contacts will be available on a control group-specific website accessible via links sent by the platform at the time of each data collection.

Usual care control

Eligibility Criteria

Age18 Years+
Sexall
Healthy VolunteersNo
Age GroupsAdult (18-64), Older Adult (65+)

You may qualify if:

  • Patients (who are not interviewed but whose characteristics prompt enrollment of family members)
  • Adult aged ≥18 years
  • Managed in an adult medical, cardiac, trauma, surgical, or neurological ICU
  • Serious acute illness associated with a need for invasive mechanical ventilation
  • ICU team expect patient to require mechanical ventilation for 2 or more days
  • Family members
  • Adult aged ≥18 years
  • Family member: self-described as the individual (related or unrelated) who provides the most support and with whom the eligible patient has a significant relationship (Society of Critical Care Medicine definition of family; Davidson J, et al. Crit Care Med, 45:103-128; 2017)
  • ICU clinicians
  • Adult aged ≥18 years
  • ICU clinician: ICU attending caring for the eligible patient on the day of family member informed consent

You may not qualify if:

  • Patients
  • Death or full comfort care plan expected within 24 hours by ICU attending or fellow physician Rationale: measurable intervention effect unlikely
  • Palliative care consultative team and/or palliative care specialists are currently involved in the patient's care.
  • Rationale: this would dilute the intervention's effect.
  • ICU length of stay \>4 days during current ICU admission. Rationale: this would dilute intervention effect by widening the timeframe of family-clinician interactions and limiting standardization.
  • \. Imprisoned person. Rationale: this is a vulnerable population.
  • Family members
  • Low palliative care need burden (i.e., NEST scale score \<15) at baseline. Rationale: if there are very low baseline needs, the intervention cannot impact the primary outcome measure (i.e., NEST).
  • Lack of English or Spanish fluency, operationalized as need for a translator to understand medical forms or participate in medical discussions.
  • Rationale: the app has not been translated into other languages; also, many outcome measures aren't validated in languages other than English and Spanish.
  • Endorsement of suicidal ideation (i.e., PHQ-9 suicidality item) at the time of baseline data collection.
  • Rationale: this indicates a serious level of distress that will require professional assistance beyond that provided by the intervention (or control).
  • Patient regains decisional capacity after informed consent but before the first family meeting. Rationale: as in our past ICU-based studies, this circumstance (the entry of the patient as a decision maker), would substantially change the nature of the interactions of family members and clinicians.
  • The ICU clinician changes from a consented clinician to a non-consented clinician before the first family meeting. Rationale: in this circumstance the intervention cannot be fully deployed.
  • ICU clinicians None

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Sites (4)

University of Alabama-Birmingham

Birmingham, Alabama, 35233, United States

RECRUITING

Columbia University

New York, New York, 10032, United States

RECRUITING

Duke University Medical Center

Durham, North Carolina, 27710, United States

RECRUITING

Medical University of South Carolina

Charleston, South Carolina, 29403, United States

RECRUITING

Related Publications (1)

  • Cox CE, Ashana DC, Riley IL, Olsen MK, Casarett D, Haines KL, O'Keefe YA, Al-Hegelan M, Harrison RW, Naglee C, Katz JN, Yang H, Pratt EH, Gu J, Dempsey K, Docherty SL, Johnson KS. Mobile Application-Based Communication Facilitation Platform for Family Members of Critically Ill Patients: A Randomized Clinical Trial. JAMA Netw Open. 2024 Jan 2;7(1):e2349666. doi: 10.1001/jamanetworkopen.2023.49666.

    PMID: 38175648BACKGROUND

MeSH Terms

Conditions

Critical Illness

Condition Hierarchy (Ancestors)

Disease AttributesPathologic ProcessesPathological Conditions, Signs and Symptoms

Study Officials

  • Christopher Cox

    Duke

    PRINCIPAL INVESTIGATOR

Central Study Contacts

Kristy Johnson

CONTACT

Study Design

Study Type
interventional
Phase
not applicable
Allocation
RANDOMIZED
Masking
DOUBLE
Who Masked
INVESTIGATOR, OUTCOMES ASSESSOR
Masking Details
All outcomes are self-reported by participants directly via the intervention apps and so not seen by the study team. The site PIs are blinded to study group.
Purpose
SUPPORTIVE CARE
Intervention Model
PARALLEL
Sponsor Type
OTHER
Responsible Party
SPONSOR

Study Record Dates

First Submitted

September 3, 2024

First Posted

September 19, 2024

Study Start

September 16, 2025

Primary Completion (Estimated)

August 31, 2028

Study Completion (Estimated)

December 31, 2028

Last Updated

March 6, 2026

Record last verified: 2026-03

Data Sharing

IPD Sharing
Will share

Per NIH regulations

Shared Documents
STUDY PROTOCOL, SAP, ICF
Time Frame
Per NIH regulations
Access Criteria
To be determined

Locations