NCT06569290

Brief Summary

The overarching goal of the proposed research is to prepare the clinical pharmacist intervention for sustainable implementation and dissemination. Because the effectiveness of the intervention has already been demonstrated in a NIH Stage Model IV trial, the investigators propose an Effectiveness-Implementation Type 3 Hybrid design, in which the primary focus is on testing different implementation methods, while secondarily observing clinical effects. The investigators' overarching hypothesis is to identify the most impactful elements of a behavioral theory-informed recruitment approach, which can be replicable across clinical settings. Accordingly, the investigators propose to perform testing of a behaviorally-informed recruitment approaches in a community-based setting. Like the previous Tele-Pharmacy Intervention to Improve Treatment Adherence (STIC2IT) trial (NCT02512276), participants will be English or Spanish speaking adults ≥18 years of age identified through the electronic health record (EHR) as having poor disease control and/or poor medication adherence for diabetes. The primary care physicians of eligible patients identified through the EHR will be contacted to opt-out any patients they wish not to be included. Patients will then be randomized to each of the following conditions, such that there will be 8 total arms: (1) inclusion of a mailer primer (yes/no), (2) the most successful recruitment letter from the preliminary study using prospect theory (versus the control letter), and (3) intensity of the intervention outreach (4 calls vs. 2 calls). The investigators plan to enroll 584 participants who meet the inclusion criteria, with 73 patients per each of the 8 study arms. Patients across all arms who agree to be scheduled will receive an appointment with one of the clinical pharmacists within the established BMC pharmacist program. The primary outcome will be completion of a clinical pharmacist appointment within 8 weeks after randomization. Key secondary outcomes will include scheduled visit rates, no-show rates for scheduled appointments, medication adherence over the 3-month follow-up, and clinical outcomes, including HbA1c levels measured using EHR data in the 3 months after randomization. The medication adherence and clinical outcomes will be used for the Aim 2 evaluation.

Trial Health

75
On Track

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Enrollment
590

participants targeted

Target at P75+ for not_applicable diabetes

Timeline
2mo left

Started Mar 2025

Geographic Reach
1 country

1 active site

Status
active not recruiting

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

Click on a node to explore related trials.

Study Timeline

Key milestones and dates

Study Progress92%
Mar 2025Jun 2026

First Submitted

Initial submission to the registry

August 22, 2024

Completed
4 days until next milestone

First Posted

Study publicly available on registry

August 26, 2024

Completed
6 months until next milestone

Study Start

First participant enrolled

March 3, 2025

Completed
1.2 years until next milestone

Primary Completion

Last participant's last visit for primary outcome

May 12, 2026

Expected
1 month until next milestone

Study Completion

Last participant's last visit for all outcomes

June 15, 2026

Last Updated

April 9, 2026

Status Verified

April 1, 2026

Enrollment Period

1.2 years

First QC Date

August 22, 2024

Last Update Submit

April 3, 2026

Conditions

Outcome Measures

Primary Outcomes (1)

  • Completion of a clinical pharmacist adherence counseling appointment

    rate of participants who completed their clinical pharmacist consultation

    within 8 weeks of receiving the intervention

Secondary Outcomes (4)

  • Schedule rates for clinical pharmacist adherence counseling appointment

    within 8 weeks of receiving the intervention

  • No-show/cancellation rates

    within 8 weeks of receiving the intervention

  • Glucose-lowering medication adherence

    3 months after randomization

  • Clinical outcome - HbA1c

    3 months after randomization

Study Arms (8)

Arm 1

ACTIVE COMPARATOR

Post card; control letter; 2 calls

Behavioral: Primer postcardBehavioral: Control recruitment letterBehavioral: 2 phone calls

Arm 2

ACTIVE COMPARATOR

Post card; control letter; 4 calls

Behavioral: Primer postcardBehavioral: Control recruitment letterBehavioral: 4 phone calls

Arm 3

ACTIVE COMPARATOR

Post card; behavioral letter; 2 calls

Behavioral: Primer postcardBehavioral: Behavioral theory-informed recruitment letter (prospect theory)Behavioral: 2 phone calls

Arm 4

ACTIVE COMPARATOR

Post card; behavioral letter; 4 calls

Behavioral: Primer postcardBehavioral: Behavioral theory-informed recruitment letter (prospect theory)Behavioral: 4 phone calls

Arm 5

ACTIVE COMPARATOR

No post card; control letter; 2 calls

Behavioral: Control recruitment letterBehavioral: 2 phone calls

Arm 6

ACTIVE COMPARATOR

No post card; control letter; 4 calls

Behavioral: Control recruitment letterBehavioral: 4 phone calls

Arm 7

ACTIVE COMPARATOR

No post card; behavioral letter; 2 calls

Behavioral: Behavioral theory-informed recruitment letter (prospect theory)Behavioral: 2 phone calls

Arm 8

ACTIVE COMPARATOR

No post card; behavioral letter; 4 calls

Behavioral: Behavioral theory-informed recruitment letter (prospect theory)Behavioral: 4 phone calls

Interventions

4 phone callsBEHAVIORAL

4 recruitment phone calls made by the call center

Arm 2Arm 4Arm 6Arm 8
Primer postcardBEHAVIORAL

Inclusion of a mailed primer post card

Arm 1Arm 2Arm 3Arm 4

a recruitment letter without any behaviorally-informed language

Arm 1Arm 2Arm 5Arm 6

the recruitment letter will use prospect theory and deliver a low risk, gain-framed behaviorally-informed message.

Arm 3Arm 4Arm 7Arm 8
2 phone callsBEHAVIORAL

2 recruitment phone calls made by the call center

Arm 1Arm 3Arm 5Arm 7

Eligibility Criteria

Age18 Years+
Sexall
Healthy VolunteersNo
Age GroupsAdult (18-64), Older Adult (65+)

You may qualify if:

  • ≥18 years of age
  • English or Spanish speaking
  • Receiving care from a BMC primary care provider
  • Non-adherent to prescribed oral glucose-lowering medications as per pharmacy dispense records (proportion of days covered \<80% to at least one eligible medication in last 6 months)
  • Evidence of poor or worsening disease control

You may not qualify if:

  • Evidence of terminal conditions

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Sites (1)

Boston Medical Center

Boston, Massachusetts, 02118, United States

Location

MeSH Terms

Conditions

Diabetes MellitusMedication Adherence

Condition Hierarchy (Ancestors)

Glucose Metabolism DisordersMetabolic DiseasesNutritional and Metabolic DiseasesEndocrine System DiseasesPatient CompliancePatient Acceptance of Health CareTreatment Adherence and ComplianceHealth BehaviorBehavior

Study Officials

  • Julie C Lauffenburger, PharmD, PhD

    Brigham and Women's Hospital

    PRINCIPAL INVESTIGATOR

Study Design

Study Type
interventional
Phase
not applicable
Allocation
RANDOMIZED
Masking
DOUBLE
Who Masked
INVESTIGATOR, OUTCOMES ASSESSOR
Masking Details
Principal investigators and data analysts will be masked to group assignment when analyzing data to determine the effectiveness of the recruitment strategy.
Purpose
HEALTH SERVICES RESEARCH
Intervention Model
FACTORIAL
Sponsor Type
OTHER
Responsible Party
PRINCIPAL INVESTIGATOR
PI Title
Associate Professor

Study Record Dates

First Submitted

August 22, 2024

First Posted

August 26, 2024

Study Start

March 3, 2025

Primary Completion (Estimated)

May 12, 2026

Study Completion (Estimated)

June 15, 2026

Last Updated

April 9, 2026

Record last verified: 2026-04

Data Sharing

IPD Sharing
Will not share

Locations