Impact of an Enhanced Patient Reported Outcome Measurement (PROM) Strategy on PROM Completion Rates

NCT06078137 | Active Not Recruiting

• 1 other identifier: STUDY00001696
• Study Type: interventional
• Target: 200
• Locations: 1 country
• Sites: 1

Brief Summary

in clinical practice has been curbed by issues related to the variability in use of these tools for decision-making, and universally poor completion rates over time. Patients may not see the relevance of responding to questions about their health, and the results may not be reviewed by the clinician or presented and visualized with the patient. The questions may seem impersonal (e.g. too general and not directly assessing their individual goals, motivations, aspirations), irrelevant (e.g., asking about symptoms of depression when a person is seeking musculoskeletal specialty care) and insensitive (e.g., asking about sensitive subjects at the outset thereby disengaging the individual), and redundant or awkward (e.g., presenting questions that seem very similar or administered in strange orders). Finally, PROMs may also confer some burden (e.g., long PROM questionnaires often used for research may be unnecessarily burdensome for patient care), and provide logistical challenges (e.g., difficulties in administering the tools at the right time points), adding to a poor patient experience.

Conditions

PROM

Outcome Measures

Primary Outcomes (4)

• Completion of 3-survey patient-reported outcome measure at 6-week follow-up via Text

  We will assess the completion of 3-survey patient-reported outcome measure at 6-week follow-up via Text.

  through study completion, an average of 6 weeks

• Completion of answered text

  We will assess the completion response rate.

  through study completion, an average of 6 weeks

• Completion of deprioritization options 1 or 2 at 6-week follow-up via text or email

  "1 = I got what I needed" "2 = I didn't receive anything useful" "3 = I'm still receiving care"

  through study completion, an average of 6 weeks

• Jefferson Scale of Patient's Perceptions of Physician Empathy

  The Jefferson Scale of Patient's Perceptions of Physician Empathy includes five 7-point scale questions and higher scores indicated greater perceived clinician empathy.

  through study completion, an average of 6 weeks

Study Arms (2)

Intervention Group

EXPERIMENTAL

Patients randomized to intervention receive both usual Patient reported outcome measure (PROM) and new PROMs strategy (on the technology platform for English speakers and on REDCap/Qualtrix for Spanish Speakers) done after rooming.

Other: Usual PROMs and new PROMs strategy

Control group

NO INTERVENTION

Patients go through the registration process which includes PROMs completion using Ipads. Enrolled in the room at the end of the visit.

Interventions

Usual PROMs and new PROMs strategy OTHER

Patients randomized to intervention receive both usual PROMs and new PROMs strategy

Intervention Group

Eligibility Criteria

• Age: 18 Years - 89 Years
• Sex: all
• Healthy Volunteers: No
• Age Groups: Adult (18-64), Older Adult (65+)

You may qualify if:

• All new patients English and Spanish speakers

You may not qualify if:

• Cognitive deficiency precluding PROM completion Language other than English or Spanish

Sponsors & Collaborators

• University of Texas at Austin: lead

Study Sites (1)

University of Texas Health Austin

Austin, Texas, 78701, United States

Location

Study Officials

• David Ring, MD

  Professor of orthopedic surgery at The university of Texas at Austin

  PRINCIPAL INVESTIGATOR

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: RANDOMIZED
• Masking: SINGLE
• Who Masked: PARTICIPANT
• Purpose: BASIC SCIENCE
• Intervention Model: SINGLE GROUP
• Sponsor Type: OTHER
• Responsible Party: PRINCIPAL INVESTIGATOR
• PI Title: Professor of Surgery and Perioperative Care Department

Study Record Dates

• First Submitted: September 28, 2023
• First Posted: October 11, 2023
• Study Start: September 1, 2023
• Primary Completion: January 1, 2025
• Study Completion: December 1, 2025
• Last Updated: July 31, 2025

Record last verified: 2025-07

Data Sharing

• IPD Sharing: Will not share

Locations

US (1)