Patient Preferences With Pharmaceutical Care: In-person Versus Digital Health

NCT05999279 | Completed DMC

• 1 other identifier: 12/23/D
• Study Type: observational
• Target: 386
• Locations: 1 country
• Sites: 2

Brief Summary

Digital pharmaceutical care, also known as e-pharmaceutical care or telepharmacy, refers to using digital technologies to provide remote pharmaceutical care services. It involves the application of digital tools and platforms to deliver medication-related services, patient counseling, medication management, and other pharmaceutical care activities. It allows patients to access pharmaceutical services conveniently from their homes or any location with an internet connection. This is particularly beneficial for individuals with limited mobility, those living in rural or underserved areas, or patients with difficulty visiting a physical pharmacy. However, it is essential to note that while digital pharmaceutical care provides many benefits, it may only suit some patients or situations. Some individuals may still prefer face-to-face interactions or may require hands-on assistance, especially for complex medication management. Healthcare providers should assess the appropriateness of digital solutions on a case-by-case basis and ensure patient privacy and data security when implementing digital pharmaceutical care services.

Conditions

Patient Preference

Keywords

pharmaceutical care; preference; digital care

Outcome Measures

Primary Outcomes (1)

• Patient preference

  A self-reported questionnaire was developed and piloted on the first 30 patients visiting the pharmacies. Minor modifications were performed taking into consideration two expert reviews. It is available in Arabic (native language) and English based on participants' preferences. It includes 3 parts: the first part comprises the baseline characteristics of the patients and their medical history/habits; the second part reports patients' preferences, benefits and disadvantages of each of the outcomes (in-person versus digital health); and the third part assess e-literacy among them using the e-HEALS 8-item scale previously validated on the Arab population.

  through study completion, an average of 2 months

Study Arms (1)

Patient

Convenient sampling of patients who took at least one medication in the past month

Behavioral: Survey

Interventions

Survey BEHAVIORAL

Developed questionnaire to assess the literacy of patients + another survey to assess their preferences regarding traditional versus digital pharmaceutical care

Patient

Eligibility Criteria

• Age: 18 Years - 75 Years
• Sex: all
• Age Groups: Adult (18-64), Older Adult (65+)
• Sampling Method: Non-Probability Sample

Study Population

Adult individuals who visited two community pharmacies during the data collection period. No criteria were based on sex, race, nationality, or ethnicity.

You may qualify if:

• Patients who took at least one medication in the past month
• Patient visiting two community pharmacies

You may not qualify if:

• Those refusing to participate
• Those with severe hearing or mental problems

Sponsors & Collaborators

• Lebanese University: lead

Study Sites (2)

Pharmacy Bouchi

Beirut, Mount Lebanon, 0000, Lebanon

Location

Pharmacy du Liban

Beirut, 0000, Lebanon

Location

MeSH Terms

Conditions

Patient Preference

Interventions

Surveys and Questionnaires

Condition Hierarchy (Ancestors)

Patient Satisfaction; Treatment Adherence and Compliance; Health Behavior; Behavior

Intervention Hierarchy (Ancestors)

Data Collection; Epidemiologic Methods; Investigative Techniques; Health Care Evaluation Mechanisms; Quality of Health Care; Health Care Quality, Access, and Evaluation; Public Health; Environment and Public Health

Study Design

• Study Type: observational
• Observational Model: ECOLOGIC OR COMMUNITY
• Time Perspective: CROSS SECTIONAL
• Sponsor Type: OTHER
• Responsible Party: PRINCIPAL INVESTIGATOR
• PI Title: Primary investigator

Study Record Dates

• First Submitted: August 3, 2023
• First Posted: August 21, 2023
• Study Start: July 1, 2023
• Primary Completion: October 1, 2023
• Study Completion: October 1, 2023
• Last Updated: October 3, 2023

Record last verified: 2023-10

Data Sharing

• IPD Sharing: Will not share

Locations

LE (2)