Novel Digital Patient-Reported Outcomes Tool for Diabetes Management
iMatter2: An Artificial Intelligence (AI)-Driven Approach to Supercharge a Novel Digital Patient-reported Outcomes Tool for Diabetes Management
1 other identifier
interventional
353
1 country
1
Brief Summary
Investigators will conduct a hybrid type 1 effectiveness-implementation randomized controlled trial (RCT) to evaluate the effectiveness of iMatter2 versus usual care on reduction in HbA1c at 12-months (primary outcome) among patients with Type 2 diabetes (T2D).
Trial Health
Trial Health Score
Automated assessment based on enrollment pace, timeline, and geographic reach
participants targeted
Target at P75+ for not_applicable type-2-diabetes
Started Nov 2025
Typical duration for not_applicable type-2-diabetes
1 active site
Health score is calculated from publicly available data and should be used for screening purposes only.
Trial Relationships
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Study Timeline
Key milestones and dates
First Submitted
Initial submission to the registry
May 23, 2023
CompletedFirst Posted
Study publicly available on registry
June 1, 2023
CompletedStudy Start
First participant enrolled
November 4, 2025
CompletedPrimary Completion
Last participant's last visit for primary outcome
March 31, 2028
ExpectedStudy Completion
Last participant's last visit for all outcomes
May 31, 2028
April 9, 2026
April 1, 2026
2.4 years
May 23, 2023
April 3, 2026
Conditions
Outcome Measures
Primary Outcomes (1)
Change in Hemoglobin A1C (HbA1c)
HbA1c will be extracted from lab data available within the EHR
Baseline, Month 12
Secondary Outcomes (12)
Percentage of Patients Eligible for Participation in Trial who Enroll
Up to Month 14
Percentage of PCP Practices Eligible for Participation in Trial that Enroll
Up to Month 14
Percentage of Providers who View PRO Reports
Up to Month 14
Percentage of Patients who Respond to PRO Text Messages
Up to Month 14
Percentage of Patients who View PRO Interactive Dashboard
Up to Month 14
- +7 more secondary outcomes
Study Arms (2)
iMatter2
EXPERIMENTALAll the patients within a primary care provider (PCP) randomized to the intervention will receive iMatter2.
Usual Care (UC)
NO INTERVENTIONAll patients within PCPs randomized to UC will receive standard Type 2 diabetes (T2D) care by their PCP.
Interventions
Once the program begins, the AI chatbot sends daily text messages that include the PRO questions; a link to a library of educational resources tailored to their responses and personalized motivational messages with support. Participants will also be sent links to the interactive web-based dashboard that visualizes their daily PRO and HbA1c data. PCPs will be able to view reports of patients' PRO and A1c data through the EHR interface, which can be reviewed during visits with the patient or asynchronously to track patient PROs between visits.
Eligibility Criteria
You may qualify if:
- PCP Group:
- Fulltime primary care provider (MD/DO, NP) practicing at the participating family health centers or faculty group practices and
- Provide care to at least five patients with a diagnosis of T2D
- Patient Group:
- Have a diagnosis of T2D for ≥6 months;
- Have uncontrolled T2D defined as HbA1c \>7% documented in the EHR on at least two visits in the past year;
- Fluency in English or Spanish;
- Be willing to send/receive text messages; and
- Be \> 18 years of age.
You may not qualify if:
- Patient Group:
- Refuse or are unable to provide informed consent;
- Have acute renal failure, end stage renal disease (ESRD) or evidence of dialysis, renal transplantation, or other ESRD-related services documented in the EHR;
- Have significant psychiatric comorbidity or reports of substance abuse (as documented in the EHR);
- Are pregnant or planning to become pregnant within 12 months;
- Currently participate in another T2D study; or
- Plan to discontinue care at the clinic within the next 12 months.
Contact the study team to confirm eligibility.
Sponsors & Collaborators
Study Sites (1)
NYU Langone Health
New York, New York, 10016, United States
MeSH Terms
Conditions
Interventions
Condition Hierarchy (Ancestors)
Intervention Hierarchy (Ancestors)
Study Officials
- PRINCIPAL INVESTIGATOR
Antoinette Schoenthaler
NYU Langone Health
Central Study Contacts
Study Design
- Study Type
- interventional
- Phase
- not applicable
- Allocation
- RANDOMIZED
- Masking
- NONE
- Purpose
- HEALTH SERVICES RESEARCH
- Intervention Model
- PARALLEL
- Sponsor Type
- OTHER
- Responsible Party
- SPONSOR
Study Record Dates
First Submitted
May 23, 2023
First Posted
June 1, 2023
Study Start
November 4, 2025
Primary Completion (Estimated)
March 31, 2028
Study Completion (Estimated)
May 31, 2028
Last Updated
April 9, 2026
Record last verified: 2026-04
Data Sharing
- IPD Sharing
- Will not share
IPD collected in this study will be available only to: • The research team, including the Principal Investigator, study coordinators, and personnel responsible for the support or oversight of the study