Improving Health Insurance Literacy Among Young Adult Cancer Survivors
CHAT-S
A Randomized Controlled Trial to Improve Health Insurance Literacy and Surveillance Among Young Adult Cancer Survivors
2 other identifiers
interventional
300
1 country
2
Brief Summary
We will conduct a randomized controlled trial to test a 4-session virtual health insurance navigation intervention that will increase knowledge about health insurance, reduce financial burden, and improve surveillance for recurrence among 300 young adult cancer survivors ages 26 to 39. We will combine self-reported survey data with electronic health records and claims data to examine the trial outcomes and efficacy. We will also conduct an economic evaluation using cost-effectiveness and budget impact analyses, to establish the sustainability of the intervention at improving outcomes of young adult survivors through increasing their health insurance knowledge and decreasing their financial burden.
Trial Health
Trial Health Score
Automated assessment based on enrollment pace, timeline, and geographic reach
participants targeted
Target at P75+ for not_applicable cancer
Started Nov 2023
Longer than P75 for not_applicable cancer
2 active sites
Health score is calculated from publicly available data and should be used for screening purposes only.
Trial Relationships
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Study Timeline
Key milestones and dates
First Submitted
Initial submission to the registry
March 2, 2023
CompletedFirst Posted
Study publicly available on registry
April 25, 2023
CompletedStudy Start
First participant enrolled
November 8, 2023
CompletedPrimary Completion
Last participant's last visit for primary outcome
October 1, 2027
ExpectedStudy Completion
Last participant's last visit for all outcomes
March 1, 2028
April 28, 2026
April 1, 2026
3.9 years
March 2, 2023
April 22, 2026
Conditions
Outcome Measures
Primary Outcomes (6)
Health Insurance Literacy Measure (HILM)
The degree to which individuals have the knowledge, ability, and confidence to find and evaluate information about health plans, select the best plan for their own (or their family's) financial and health circumstances, and use the plan. Determined by rating statements using a 4-point scale (very confident, somewhat confident, not too confident, not all confident).
Baseline
COmprehensive Score for financial Toxicity (COST)
Financial distress related to medical costs. Determined by rating statements regarding financial distress on a 5-point scale (very much, quite a bit, somewhat, a little bit, not at all).
Baseline
Health Insurance Literacy Measure
The degree to which individuals have the knowledge, ability, and confidence to find and evaluate information about health plans, select the best plan for their own (or their family's) financial and health circumstances, and use the plan. Determined by rating statements using a 4-point scale (very confident, somewhat confident, not too confident, not all confident).
6 months
COmprehensive Score for financial Toxicity (COST)
Financial distress related to medical costs. Determined by rating statements regarding financial distress on a 5-point scale (very much, quite a bit, somewhat, a little bit, not at all).
6 months
Health Insurance Literacy Measure
The degree to which individuals have the knowledge, ability, and confidence to find and evaluate information about health plans, select the best plan for their own (or their family's) financial and health circumstances, and use the plan. Determined by rating statements using a 4-point scale (very confident, somewhat confident, not too confident, not all confident).
12 months
COmprehensive Score for financial Toxicity (COST)
Financial distress related to medical costs. Determined by rating statements regarding financial distress on a 5-point scale (very much, quite a bit, somewhat, a little bit, not at all).
12 months
Secondary Outcomes (14)
Surveillance for Recurrence
18 months
Survivorship Care Receipt
18 months
Insurance Coverage
Baseline
Insurance Coverage
6 months
Insurance Coverage
12 months
- +9 more secondary outcomes
Study Arms (2)
CHAT-S
EXPERIMENTALCHAT-S consists of 4 bi-weekly 35-45 minute videoconferencing sessions with a patient navigator and a patient booklet on insurance, costs, and survivorship care.
Usual Care
PLACEBO COMPARATORUsual care will consist of a resource list sent by the navigator.
Interventions
The CHAT-S intervention will include 4 videoconference sessions over a 2-month time period that is delivered by a patient navigator. Session 1 will include content to educate participants about survivorship care and common types of follow-up care required for their specific cancer, as well as, basic insurance terms and concepts. Session 2 will teach participants about their own insurance plan (e.g., coverage, benefits, breakdown of bills, and explanation of benefits) so they can better navigate both the medical and insurance systems. Session 3 reviews health insurance laws (e.g., ACA, FMLA, No Surprises Act) and how to proceed with an appeals process. Session 4 explains how to manage the costs through budgeting and cost-of-care conversations with their medical providers.
Usual care will consist of a resource list that describes organizational and community resources available on insurance, financial burden, and survivorship care. Further, we will track whether participants were referred or engaged in services using the follow-up surveys and via the EHR/claims data.
Eligibility Criteria
You may qualify if:
- Participants are eligible for this study if they:
- Were diagnosed with breast, testicular, lymphoma, sarcoma, and colorectal cancer,
- Are between the ages of 26 to 45 years (preferably between 26-39, but no older than 45),
- Have completed initial treatment (i.e., radiation, chemotherapy, or surgery) within the past year,
- Are a patient at the University of Utah/Huntsman Cancer Institute or Intermountain Healthcare, and
- Speak English.
You may not qualify if:
- Potential participants will be excluded if they:
- Are unable to participate due to developmental delay, and
- Speak a language other than English, and
- Unable to participate through either phone or a video capable computer or mobile device (e.g., smartphone, laptop, etc.).
Contact the study team to confirm eligibility.
Sponsors & Collaborators
- University of Utahlead
- Massachusetts General Hospitalcollaborator
- Intermountain Health Care, Inc.collaborator
- National Cancer Institute (NCI)collaborator
Study Sites (2)
Intermountain Health
Murray, Utah, 84107, United States
University of Utah
Salt Lake City, Utah, 84112, United States
MeSH Terms
Conditions
Central Study Contacts
Study Design
- Study Type
- interventional
- Phase
- not applicable
- Allocation
- RANDOMIZED
- Masking
- SINGLE
- Who Masked
- OUTCOMES ASSESSOR
- Purpose
- HEALTH SERVICES RESEARCH
- Intervention Model
- PARALLEL
- Sponsor Type
- OTHER
- Responsible Party
- PRINCIPAL INVESTIGATOR
- PI Title
- Associate Professor, Pediatrics
Study Record Dates
First Submitted
March 2, 2023
First Posted
April 25, 2023
Study Start
November 8, 2023
Primary Completion (Estimated)
October 1, 2027
Study Completion (Estimated)
March 1, 2028
Last Updated
April 28, 2026
Record last verified: 2026-04