Fulfillment Center Study on Work, Health, and Wellbeing

NCT05199415 | Unknown DMC

• 1 other identifier: 2008000224
• Study Type: interventional
• Target: 3,459
• Locations: 1 country
• Sites: 1

Brief Summary

This study seeks to evaluate how work conditions affect workers' health and well-being, job attitudes and decisions on the job, and key organizational outcomes. This study is being carried out in partnership with a national retailer's e-commerce division. The study centers on a cluster randomized trial evaluation of changes in workplace policies and practices in order to understand their impact on workers, families, and the firm but also utilize multi-method data to gain a better understanding of the stressors and sources of resilience for this growing, but understudied population of low-wage workers.

Conditions

Psychological Distress; Psychological Well-being; Subjective Health; Injuries

Outcome Measures

Primary Outcomes (1)

• Psychological Distress

  The frequency of non-specific psychological distress (e.g., feeling nervous, hopeless, restless or fidgety, depressed, worthless, and everything is an effort) experienced in the last 30 days. This outcome will be measured using the Kessler Distress Scale. Respondents report the frequency from 0 (none of the time) to 4 (all of the time). Items are summed to give a score between 0 and 24, with higher scores indicating higher levels of psychological distress.

  12 Months

Secondary Outcomes (5)

• Psychological well-being

  12 Months

• Self-reported general health

  12 Months

• Injuries and injuries reported to management

  12 Months

• Musculoskeletal pain

  12 months

• Sleep duration

  12 months

Study Arms (2)

HaWC Intervention

EXPERIMENTAL

These are the buildings that are randomized to receive the intervention during the study period.

Behavioral: Health and Well-being Committee

Control

NO INTERVENTION

These are the buildings that are randomized to continue as normal (no intervention) during the study period.

Interventions

Health and Well-being Committee BEHAVIORAL

Health and Well-being Committees (HaWCs) will be introduced in treatment sites as a means to facilitate on-going problem identification and collaborative processes for developing action plans, implementing small-scale, site-based improvements. HaWCs will involve 10-14 workers and frontline supervisors, with a worker and manager co-chair. HaWCs will identify challenges to safety, health, and well-being spanning physical hazards, COVID-19 protocols as relevant, other conditions of work (e.g., schedules, pace of work), and policies (e.g., absenteeism, performance management). They will then design and implement mitigating solutions and track outcomes. As such, HaWCs have a broader scope than traditional safety committees and will actively solicit worker voice regarding policies and practices that are not labeled as health and safety policies.

HaWC Intervention

Eligibility Criteria

• Age: 18 Years+
• Sex: all
• Healthy Volunteers: Yes
• Age Groups: Adult (18-64), Older Adult (65+)

You may qualify if:

• All individuals, non-supervisory and supervisory, employed at the fulfillment centers, including temporary workers.

You may not qualify if:

• N/A

Sponsors & Collaborators

• Massachusetts Institute of Technology: lead
• Harvard School of Public Health (HSPH): collaborator

Study Sites (1)

MIT Sloan School of Management

Cambridge, Massachusetts, 02142, United States

RECRUITING

Related Publications (117)

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MeSH Terms

Conditions

Psychological Well-Being; Wounds and Injuries

Interventions

Health

Condition Hierarchy (Ancestors)

Personal Satisfaction; Behavior

Intervention Hierarchy (Ancestors)

Population Characteristics

Study Officials

• Erin L Kelly, Phd

  MIT Sloan School of Management

  PRINCIPAL INVESTIGATOR

Central Study Contacts

Grace DeHorn, MSW

CONTACT

574-299-6862; gdehorn@mit.edu

Erin L Kelly, PhD

CONTACT

(617) 324-4116; elkelly@mit.edu

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: RANDOMIZED
• Masking: NONE
• Purpose: OTHER
• Intervention Model: PARALLEL
• Sponsor Type: OTHER
• Responsible Party: SPONSOR

Study Record Dates

• First Submitted: September 9, 2021
• First Posted: January 20, 2022
• Study Start: July 12, 2021
• Primary Completion: August 31, 2024
• Study Completion: August 31, 2024
• Last Updated: March 20, 2023

Record last verified: 2023-03

Data Sharing

• IPD Sharing: Will share
• Shared Documents: STUDY PROTOCOL, ANALYTIC CODE
• Time Frame: It is expected that survey data for the Fulfillment Center Intervention Study will be available through the restricted access process described below no later than the acceptance for publication of the main findings from the final dataset.
• Access Criteria: Those who wish to use the data will need to complete an application with their affiliate institution and Institutional Review Board and provide a brief description of their project. The data sharing agreement will state that a) the data access will last for one year, with the opportunity to extend on a case-by-case basis, b) those who use the datasets will do so only for research or statistical purposes and not for investigation of the research subjects, c) published data will include the appropriate acknowledgement as stated in the data documentation, and d) the data will not be distributed to anyone other than the approved researcher.

Locations

US (1)