The Benefits of Telephone Follow-up (TFU)
TFU
1 other identifier
interventional
75
1 country
1
Brief Summary
This study will investigate the impact of a brief telephone follow-up following a mental health assessment in the emergency department. The purpose of the telephone call will be to provide psycho-education, clarify any questions and reinforce discharge planning.
Trial Health
Trial Health Score
Automated assessment based on enrollment pace, timeline, and geographic reach
participants targeted
Target at P50-P75 for not_applicable
Started Aug 2022
1 active site
Health score is calculated from publicly available data and should be used for screening purposes only.
Trial Relationships
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Study Timeline
Key milestones and dates
First Submitted
Initial submission to the registry
February 23, 2021
CompletedFirst Posted
Study publicly available on registry
March 11, 2021
CompletedStudy Start
First participant enrolled
August 2, 2022
CompletedPrimary Completion
Last participant's last visit for primary outcome
August 1, 2023
CompletedStudy Completion
Last participant's last visit for all outcomes
August 1, 2023
CompletedAugust 8, 2022
August 1, 2022
12 months
February 23, 2021
August 4, 2022
Conditions
Keywords
Outcome Measures
Primary Outcomes (1)
Emergency Department readmission rates
Does a telephone call reduce readmission rates?
30 days.
Secondary Outcomes (3)
Satisfaction with care in the Emergency Department using a 7 point Likert Scale as a function of the telephone follow up.
30 days.
Adherence to pharmacological interventions and follow-up appointments.
30 days.
Understanding of Treatment plan
30 days.
Study Arms (2)
Control
PLACEBO COMPARATORPost-test satisfaction
Experimental
EXPERIMENTALTreatment and satisfaction
Interventions
Telephone Follow-up within 72 hours to discuss psycho education, discharge planning and clarify any questions they may have.
Eligibility Criteria
You may qualify if:
- Discharged from the ED
- Age of majority
- Competent.
You may not qualify if:
- Incompetent,
- Under 18
- Admitted to the hospital
Contact the study team to confirm eligibility.
Sponsors & Collaborators
Study Sites (1)
St. Boniface Hospital
Winnipeg, Manitoba, R2H 2A6, Canada
Study Officials
- PRINCIPAL INVESTIGATOR
Alana E Prejet, BScPN, BA
Brandon University
Central Study Contacts
Study Design
- Study Type
- interventional
- Phase
- not applicable
- Allocation
- RANDOMIZED
- Masking
- SINGLE
- Who Masked
- PARTICIPANT
- Purpose
- SUPPORTIVE CARE
- Intervention Model
- PARALLEL
- Sponsor Type
- OTHER
- Responsible Party
- PRINCIPAL INVESTIGATOR
- PI Title
- Principal Investigator
Study Record Dates
First Submitted
February 23, 2021
First Posted
March 11, 2021
Study Start
August 2, 2022
Primary Completion
August 1, 2023
Study Completion
August 1, 2023
Last Updated
August 8, 2022
Record last verified: 2022-08
Data Sharing
- IPD Sharing
- Will not share