NCT04793282

Brief Summary

This study will investigate the impact of a brief telephone follow-up following a mental health assessment in the emergency department. The purpose of the telephone call will be to provide psycho-education, clarify any questions and reinforce discharge planning.

Trial Health

43
At Risk

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Trial has exceeded expected completion date
Enrollment
75

participants targeted

Target at P50-P75 for not_applicable

Timeline
Completed

Started Aug 2022

Geographic Reach
1 country

1 active site

Status
unknown

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

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Study Timeline

Key milestones and dates

First Submitted

Initial submission to the registry

February 23, 2021

Completed
16 days until next milestone

First Posted

Study publicly available on registry

March 11, 2021

Completed
1.4 years until next milestone

Study Start

First participant enrolled

August 2, 2022

Completed
12 months until next milestone

Primary Completion

Last participant's last visit for primary outcome

August 1, 2023

Completed
Same day until next milestone

Study Completion

Last participant's last visit for all outcomes

August 1, 2023

Completed
Last Updated

August 8, 2022

Status Verified

August 1, 2022

Enrollment Period

12 months

First QC Date

February 23, 2021

Last Update Submit

August 4, 2022

Conditions

Keywords

Telephone follow up

Outcome Measures

Primary Outcomes (1)

  • Emergency Department readmission rates

    Does a telephone call reduce readmission rates?

    30 days.

Secondary Outcomes (3)

  • Satisfaction with care in the Emergency Department using a 7 point Likert Scale as a function of the telephone follow up.

    30 days.

  • Adherence to pharmacological interventions and follow-up appointments.

    30 days.

  • Understanding of Treatment plan

    30 days.

Study Arms (2)

Control

PLACEBO COMPARATOR

Post-test satisfaction

Behavioral: Telephone Follow-up

Experimental

EXPERIMENTAL

Treatment and satisfaction

Behavioral: Telephone Follow-up

Interventions

Telephone Follow-up within 72 hours to discuss psycho education, discharge planning and clarify any questions they may have.

ControlExperimental

Eligibility Criteria

Age18 Years+
Sexall
Healthy VolunteersYes
Age GroupsAdult (18-64), Older Adult (65+)

You may qualify if:

  • Discharged from the ED
  • Age of majority
  • Competent.

You may not qualify if:

  • Incompetent,
  • Under 18
  • Admitted to the hospital

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Sites (1)

St. Boniface Hospital

Winnipeg, Manitoba, R2H 2A6, Canada

RECRUITING

Study Officials

  • Alana E Prejet, BScPN, BA

    Brandon University

    PRINCIPAL INVESTIGATOR

Central Study Contacts

Alana E Prejet, BScPN, BA

CONTACT

Phillip Goernert, PhD

CONTACT

Study Design

Study Type
interventional
Phase
not applicable
Allocation
RANDOMIZED
Masking
SINGLE
Who Masked
PARTICIPANT
Purpose
SUPPORTIVE CARE
Intervention Model
PARALLEL
Sponsor Type
OTHER
Responsible Party
PRINCIPAL INVESTIGATOR
PI Title
Principal Investigator

Study Record Dates

First Submitted

February 23, 2021

First Posted

March 11, 2021

Study Start

August 2, 2022

Primary Completion

August 1, 2023

Study Completion

August 1, 2023

Last Updated

August 8, 2022

Record last verified: 2022-08

Data Sharing

IPD Sharing
Will not share

Locations