Social Media and COVID-19
Tracking WhatsApp Behaviors During a Crisis: A Longitudinal Observation of Messaging Activities During the COVID-19 Pandemic
1 other identifier
observational
151
1 country
1
Brief Summary
In this protocol, we seek to examine the role of popular messaging platform WhatsApp in information spread during a crisis. As there have been few global crises in the last decade (coinciding with the rise of social media), the role of private messaging platforms such as WhatsApp during crisis contexts remains understudied. During the current COVID-19 global health crisis, we undertook this study to: (1) characterize the nature of WhatsApp use during crises, (2) characterize the profiles of WhatsApp users (3) understand how WhatsApp usage links to well-being (fear and thoughts about COVID-19).
Trial Health
Trial Health Score
Automated assessment based on enrollment pace, timeline, and geographic reach
participants targeted
Target at P50-P75 for all trials
Started Mar 2020
Shorter than P25 for all trials
1 active site
Health score is calculated from publicly available data and should be used for screening purposes only.
Trial Relationships
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Study Timeline
Key milestones and dates
Study Start
First participant enrolled
March 17, 2020
CompletedFirst Submitted
Initial submission to the registry
April 17, 2020
CompletedFirst Posted
Study publicly available on registry
April 29, 2020
CompletedPrimary Completion
Last participant's last visit for primary outcome
May 7, 2020
CompletedStudy Completion
Last participant's last visit for all outcomes
May 31, 2020
CompletedDecember 29, 2020
December 1, 2020
2 months
April 17, 2020
December 27, 2020
Conditions
Keywords
Outcome Measures
Primary Outcomes (3)
WhatsApp usage
Participants were asked a series of questions daily related to their WhatsApp usage behaviors - in particular, their message-forwarding, personal chat and group chat behaviors.
1 week, starting from date after baseline survey completion
Changes in fear with regards the COVID-19 situation across 1 week
1 item each day on fear specifically of the COVID-19 situation (measured on a 4 point scale: min = 1, max = 4; higher scores indicating greater fear about the outbreak).
1 week, starting from date after baseline survey completion
Changes in amount of thinking about the COVID-19 situation across 1 week
1 item each day on how much they thought about the outbreak that day (measured on a 5 point scale: min = 1, max = 5; higher scores indicating more thinking about the outbreak).
1 week, starting from date after initial survey completion
Study Arms (1)
Community sample
We plan to recruit a representative sample of the Singapore population.
Interventions
Daily reports of social media use and consumption, including reports on receiving and disseminating news articles related to the COVID-19 situation (e.g., how many messaging groups shared news on the outbreak, how many items related to the outbreak they forwarded to others, etc).
Eligibility Criteria
Representative sample of the Singapore population
You may qualify if:
- At least 21 years
- Has stayed in Singapore for at least 2 years
- Has a WhatsApp account that can be used for the research study
You may not qualify if:
- Below 21 years
- Has stayed in Singapore for less than 2 years
- Does not have a WhatsApp account that can be used for the research study
Contact the study team to confirm eligibility.
Sponsors & Collaborators
- Jean Liulead
Study Sites (1)
Yale-NUS College
Singapore, 138527, Singapore
Related Publications (1)
Tan EY, Wee RR, Saw YE, Heng KJ, Chin JW, Tong EM, Liu JC. Tracking Private WhatsApp Discourse About COVID-19 in Singapore: Longitudinal Infodemiology Study. J Med Internet Res. 2021 Dec 23;23(12):e34218. doi: 10.2196/34218.
PMID: 34881720DERIVED
MeSH Terms
Conditions
Condition Hierarchy (Ancestors)
Study Officials
- PRINCIPAL INVESTIGATOR
Jean Liu, PhD
Yale-NUS College
Study Design
- Study Type
- observational
- Observational Model
- COHORT
- Time Perspective
- PROSPECTIVE
- Sponsor Type
- OTHER
- Responsible Party
- SPONSOR INVESTIGATOR
- PI Title
- Assistant Professor
Study Record Dates
First Submitted
April 17, 2020
First Posted
April 29, 2020
Study Start
March 17, 2020
Primary Completion
May 7, 2020
Study Completion
May 31, 2020
Last Updated
December 29, 2020
Record last verified: 2020-12
Data Sharing
- IPD Sharing
- Will not share
Due to stipulations by the Institutional Review Board, data cannot be shared.