NCT04085796

Brief Summary

Study Objectives

  1. 1.To gather rich, evocative accounts of older patients aged 65 years and over -who may have felt disorientated in the Accident and Emergency department (A\&E) of a district hospital and who received an Intentional Compassionate Communication Intervention (ICCI)- about their personal experience of the A\&E
  2. 2.To gather rich and evocative accounts of a member of staff who delivers an Intentional Compassionate Communication Intervention (ICCI) to older people in the A\&E of a district hospital about their personal experience of doing so.

Trial Health

87
On Track

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Enrollment
9

participants targeted

Target at below P25 for all trials

Timeline
Completed

Started Sep 2019

Geographic Reach
1 country

1 active site

Status
completed

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

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Study Timeline

Key milestones and dates

First Submitted

Initial submission to the registry

September 9, 2019

Completed
Same day until next milestone

Study Start

First participant enrolled

September 9, 2019

Completed
2 days until next milestone

First Posted

Study publicly available on registry

September 11, 2019

Completed
1.8 years until next milestone

Primary Completion

Last participant's last visit for primary outcome

July 9, 2021

Completed
Same day until next milestone

Study Completion

Last participant's last visit for all outcomes

July 9, 2021

Completed
Last Updated

July 6, 2023

Status Verified

July 1, 2023

Enrollment Period

1.8 years

First QC Date

September 9, 2019

Last Update Submit

July 3, 2023

Conditions

Outcome Measures

Primary Outcomes (2)

  • The lived experience of older people receiving an ICCI while in A&EI people A&E

    personal lived experience ( this is a qualitative study)

    1 year

  • The lived experience of the professional delivering the ICCI to older people in A&E

    personal lived experience ( this is a qualitative study)

    4 months

Study Arms (2)

Older patients

Older patients who received the ICCI while in the hospital's A\&E

Other: ICCI

ICCI Professional

The member of staff who delivers the ICCI at the site

Other: ICCI

Interventions

ICCIOTHER

Intentional Compassionate Communication Intervention

ICCI ProfessionalOlder patients

Eligibility Criteria

Age65 Years+
Sexall
Age GroupsOlder Adult (65+)
Sampling MethodNon-Probability Sample
Study Population

Older patients who present to the the A\&E alone, or confused, or with a diagnosis of Dementia and who receive an ICCI when in A\&E; The Professional who has been delivering the ICCI to older people in A\&E over the past 4 years.

You may qualify if:

  • Patients aged 65 years and over;
  • Admitted for any reason to the hospital via A\&E;
  • Patients presenting either alone or confused or with a diagnosis of dementia;
  • Patients who received the ICCI while in A\&E;
  • Patients referred to the Dementia Care Team (which support patients admitted into the hospital who have a cognitive impairment either as a result of an underlying dementia -diagnosed or otherwise- or who are experiencing transitory cognitive symptoms such as confusion as a result of a delirium);
  • Patients who are able to give informed consent to participate in the study as identified by a registered health care professional
  • Patients who have been tested for Covid19 at admission to the ward and who are in a Cold-Covid ward
  • The professional who has delivered the ICCI at the site over the last 3 years.

You may not qualify if:

  • Patients who cannot give informed consent;
  • Patients with a physical condition that is immediately life-threatening or unstable;
  • Patients involved in other clinical trials which present a significant burden to them.
  • Patients who tested positive for Covid19
  • If the member of staff is unable or unwilling to participate for any reason.

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Sites (1)

South West NHS Trust

Bournemouth, United Kingdom

Location

Study Design

Study Type
observational
Observational Model
OTHER
Time Perspective
CROSS SECTIONAL
Sponsor Type
OTHER
Responsible Party
PRINCIPAL INVESTIGATOR
PI Title
Dramatherapist, PhD student

Study Record Dates

First Submitted

September 9, 2019

First Posted

September 11, 2019

Study Start

September 9, 2019

Primary Completion

July 9, 2021

Study Completion

July 9, 2021

Last Updated

July 6, 2023

Record last verified: 2023-07

Data Sharing

IPD Sharing
Will not share

Locations