Capacity Building Online Platform for Social and Service-related Workers

NCT04034420 | Recruiting DMC

• 1 other identifier: UW 19-449
• Study Type: interventional
• Target: 130
• Locations: 1 country
• Sites: 1

Brief Summary

In the past few decades, Information and Communications Technology (ICT) have rapidly developed as effective, and probably the most cost-effective tools to connect most aspects of family lives. Alongside the growth in popularity of ICTs and its role in promoting family well-being, there is also an increasing appreciation that ICTs such as internet-enabled devices and web-based applications can offer many advantages compared to traditional face-to-face approaches when delivering behaviour change programmes. To gain more understanding of the potential new avenues of using ICT in programme implementation, The Hong Kong Jockey Club Charities Trust has initiated the Jockey Club SMART Family-Link Project in collaboration with The University of Hong Kong (HKU) and NGOs. This project aimed at helping 26 NGO-operated Integrated Family Service Centres and Integrated Service Centres (Centres), making effective use of information and communications technology (ICT) and data analytics, to enhance the quality and efficiency of their family service. Besides, it aims at building the capabilities of front-line workers so as to achieve the goal of enhancing family well-being by building an online training platform. We anticipated that the platform will benefit social workers or service-related workers in terms of knowledge transfer, experience sharing, and wisdom practice.

Conditions

ICT

Keywords

Online platform; ICT; Family services

Outcome Measures

Primary Outcomes (1)

• Satisfaction on the online i-TLS platform and its content

  Outcome based questions will be used to assess participants' satisfaction level on using the i-TLS platform and its content. The higher score indicates the better outcome.

  immediately after using the platform

Secondary Outcomes (3)

• The perceived usefulness of training platform and its materials

  6 months, 12 months, 18 months, 24 months, 30 months, and 36 months

• The perceived usefulness of learning platform and its materials

  6 months, 12 months, 18 months, 24 months, 30 months, and 36 months

• The perceived usefulness of sharing forum

  6 months, 12 months, 18 months, 24 months, 30 months, and 36 months

Study Arms (1)

Online training

EXPERIMENTAL

To receive self-paced online training and learning materials

Other: Online training platform

Interventions

Online training platform OTHER

Self-paced training and learning materials in relation to family services

Online training

Eligibility Criteria

• Age: 18 Years - 100 Years
• Sex: all
• Healthy Volunteers: Yes
• Age Groups: Adult (18-64), Older Adult (65+)

You may qualify if:

• Social service stakeholders (including social workers, service-related workers)
• Chinese speaking
• Able to complete the questionnaire

Sponsors & Collaborators

• The University of Hong Kong: lead
• The Hong Kong Jockey Club Charities Trust: collaborator

Study Sites (1)

The University of Hong Kong

Hong Kong, 852, Hong Kong

RECRUITING

Related Links

• i-Training, Learning, Sharing (i-TLS) platform

Study Officials

• Tai-Hing Lam, MD

  The University of Hong Kong

  PRINCIPAL INVESTIGATOR

Central Study Contacts

Tai-Hing Lam, MD

CONTACT

39179287; hrmrlth@hku.hk

Agnes Lai, PhD

CONTACT

28315289; agneslai@hku.hk

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: NA
• Masking: NONE
• Purpose: OTHER
• Intervention Model: SINGLE GROUP
• Sponsor Type: OTHER
• Responsible Party: SPONSOR

Model Details: An online platform to provide training learning and sharing to social and service-related professionals for enhancing the quality of family services

Study Record Dates

• First Submitted: July 24, 2019
• First Posted: July 26, 2019
• Study Start: July 11, 2019
• Primary Completion: December 31, 2025
• Study Completion (Estimated): June 30, 2026
• Last Updated: May 8, 2024

Record last verified: 2023-12

Data Sharing

• IPD Sharing: Will not share

Locations

HK (1)