NCT03695276

Brief Summary

The Pulmonary Specialist-Health Coach Consultation (PuSHCon) study examines the implementation of health coach-assisted consultations to improve access to specialist care and implementation of specialist recommendations for patients with COPD, asthma, and asthma COPD overlap syndrome (ACOS) for low-income and vulnerable patients seen at public health clinics. Three hundred sixty (360) patients from ten clinics will be enrolled in the study and randomized at the individual level to receive health coaching or usual care; 180 patients will receive usual care and 180 patients will receive the PuSHCon model.

Trial Health

87
On Track

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Enrollment
328

participants targeted

Target at P75+ for not_applicable

Timeline
Completed

Started Oct 2020

Longer than P75 for not_applicable

Geographic Reach
1 country

11 active sites

Status
completed

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

Click on a node to explore related trials.

Study Timeline

Key milestones and dates

First Submitted

Initial submission to the registry

October 2, 2018

Completed
2 days until next milestone

First Posted

Study publicly available on registry

October 4, 2018

Completed
2 years until next milestone

Study Start

First participant enrolled

October 20, 2020

Completed
4 years until next milestone

Primary Completion

Last participant's last visit for primary outcome

October 4, 2024

Completed
4 months until next milestone

Study Completion

Last participant's last visit for all outcomes

January 31, 2025

Completed
10 months until next milestone

Results Posted

Study results publicly available

November 14, 2025

Completed
Last Updated

November 14, 2025

Status Verified

October 1, 2025

Enrollment Period

4 years

First QC Date

October 2, 2018

Results QC Date

October 2, 2025

Last Update Submit

October 30, 2025

Conditions

Keywords

Health coachingCOPDAsthmaAccess to specialty care

Outcome Measures

Primary Outcomes (2)

  • Receipt of Recommended Care

    Numerator: Number of guideline-based recommendations implemented by the patient; Denominator: Number of minimal recommendations based on GOLD/GINA guidelines

    16 weeks after enrollment

  • Receipt of Recommended Medications

    Numerator: Number of people receiving all minimal recommended medications based on GOLD/GINA guidelines; Denominator: Number of people enrolled in study

    16 weeks after enrollment

Secondary Outcomes (6)

  • Provider Acceptance of Recommended Care

    16 weeks after enrollment

  • Patient-Reported Disease-specific Quality of Life (for Asthma and COPD) - Overall Score

    16 weeks after enrollment

  • Medication Adherence

    16 weeks after enrollment

  • Patient-reported Quality of Care

    16 weeks after enrollment

  • Disease Specific Symptoms Score (COPD & Asthma)

    16 weeks after enrollment

  • +1 more secondary outcomes

Study Arms (2)

PuSHCon model

EXPERIMENTAL

A health coach will contact patients with poorly controlled asthma or COPD. The health coach will gather information from the patient and medical record and review the case with a pulmonary specialist. The specialist will provide recommendations to the primary care clinician based on the case review; the specialist may request an in-person patient visit if needed. The health coach will follow up with the primary care clinician and will support implementation of recommendations that the the primary care clinician accepts,

Behavioral: PushCon Model

Usual care

ACTIVE COMPARATOR

Patients with poorly controlled asthma or COPD will receive the standard of care, which usually means management within primary care. The study team will provide in-service sessions on COPD and asthma guidelines to primary care clinicians in both arms. As in standard practice, a primary care clinician may refer a patient for specialty consultation or diagnostic testing at any time.

Behavioral: Usual care

Interventions

PushCon ModelBEHAVIORAL

Pulmonary specialist consultation facilitated by a trained health coach, who will gather information from the patient and medical record prior to the consultation and will using health coaching skills to support implementation of recommended care.

Also known as: Pulmonary specialist-health coach consultation model
PuSHCon model
Usual careBEHAVIORAL

The standard of care, which usually means management within primary care.

Usual care

Eligibility Criteria

Age18 Years+
Sexall
Healthy VolunteersNo
Age GroupsAdult (18-64), Older Adult (65+)

You may qualify if:

  • English or Spanish speaking
  • At least 18 years of age
  • Diagnosed with asthma or COPD
  • Experiencing uncontrolled symptoms or exacerbations

You may not qualify if:

  • Do not plan to attend primary care clinic for at least 3 months
  • Already engaged in pulmonary specialty care (defined as at least one visit in last 12 months)
  • Cognitive dysfunction that would prevent interaction with a health coach
  • Not having a phone at which the participant can be reached

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Sites (11)

St. Anthony Medical Clinic

San Francisco, California, 94102, United States

Location

Tom Waddell Urban Health Clinic

San Francisco, California, 94102, United States

Location

Potrero Hill Health Center

San Francisco, California, 94107, United States

Location

Family Health Center

San Francisco, California, 94110, United States

Location

Mission Neighborhood Health Center

San Francisco, California, 94110, United States

Location

Richard H. Fine People's Clinic (General Medicine Clinic)

San Francisco, California, 94110, United States

Location

Maxine Hall Health Center

San Francisco, California, 94115, United States

Location

Ocean Park Health Center

San Francisco, California, 94122, United States

Location

Southeast Health Center

San Francisco, California, 94124, United States

Location

Castro Mission Health Center

San Francisco, California, 94131, United States

Location

Silver Avenue Family Health Center

San Francisco, California, 94134, United States

Location

MeSH Terms

Conditions

Pulmonary Disease, Chronic ObstructiveAsthma

Condition Hierarchy (Ancestors)

Lung Diseases, ObstructiveLung DiseasesRespiratory Tract DiseasesChronic DiseaseDisease AttributesPathologic ProcessesPathological Conditions, Signs and SymptomsBronchial DiseasesRespiratory HypersensitivityHypersensitivity, ImmediateHypersensitivityImmune System Diseases

Limitations and Caveats

The PuSHCon study randomized participants at the individual rather than the clinician or practice level. This study was carried out in safety net practices within a single city and over a short duration.

Results Point of Contact

Title
Rachel Willard-Grace
Organization
UCSF

Study Officials

  • Rachel Willard-Grace, MPH

    University of California, San Francisco

    PRINCIPAL INVESTIGATOR

Publication Agreements

PI is Sponsor Employee
No
Restrictive Agreement
No

Study Design

Study Type
interventional
Phase
not applicable
Allocation
RANDOMIZED
Masking
SINGLE
Who Masked
INVESTIGATOR
Masking Details
Investigators and the Data Safety Monitoring Board will receive data summaries that mask identification of groups.
Purpose
HEALTH SERVICES RESEARCH
Intervention Model
PARALLEL
Model Details: Randomized controlled trial, with randomization at the individual level
Sponsor Type
OTHER
Responsible Party
SPONSOR

Study Record Dates

First Submitted

October 2, 2018

First Posted

October 4, 2018

Study Start

October 20, 2020

Primary Completion

October 4, 2024

Study Completion

January 31, 2025

Last Updated

November 14, 2025

Results First Posted

November 14, 2025

Record last verified: 2025-10

Data Sharing

IPD Sharing
Will not share

Locations