Impact of Videos on Patient Anxiety and Satisfaction

NCT03485937 | Withdrawn

• 1 other identifier: CASE1618
• Study Type: interventional
• Target: N/A
• Locations: 0 countries
• Sites: N/A

Brief Summary

The purpose of this research is to look at how educational videos might affect patient satisfaction and anxiety before Mohs surgery day. Patients will be randomized to either: 1) a group that receives educational videos before the visit in addition to standard-of-care written and verbal instructions OR 2) a group that receives only standard-of-care written and verbal instructions.

Conditions

Mohs Surgery

Keywords

anxiety; patient satisfaction; video education; skin cancer; linear closure on the face

Outcome Measures

Primary Outcomes (2)

• Difference in mean Likert scale rating of subject satisfaction score

  For subject satisfaction score, the mean Likert scale rating for the control and intervention groups will be compared. The scale being used is a six item instrument with individual scores ranging from 1-5 (total score 6-30). Higher scores indicate greater satisfaction.

  Up to 8 weeks after visit

• Difference in mean Likert scale rating of subject anxiety score

  For subject anxiety score, the mean Likert scale rating for the control and intervention groups will be compared. The scale being used is a seven item instrument with individual scores ranging from 1-5 with positive worded items scored in reverse (total score 7-35). Higher scores indicate greater anxiety

  Up to 8 weeks after visit

Study Arms (2)

Pre-Operative Videos + verbal/written instructions

EXPERIMENTAL

This video contains the same instructions that the patient receives when they arrive at the clinic, as well as a video walk through of the clinic/patient room. Videos will be created by the study team to ensure that the content coincides with what is delivered in the standard-of-care verbal and written instructions.

Behavioral: Pre-Operative Videos; Behavioral: verbal instructions; Behavioral: written instructions

verbal/written instructions

ACTIVE COMPARATOR

This arm will receive the standard-of-care verbal/written instructions and the pre-operative video explanation. These instructions contain the same content as in the pre-operative videos

Behavioral: verbal instructions; Behavioral: written instructions

Interventions

Pre-Operative Videos BEHAVIORAL

Videos will be created by the study team to ensure that the content coincides with what is delivered in the standard-of-care verbal and written instructions. The videos will be split into two modules: 1) preparing for Mohs Surgery 2) Mohs Surgery Walk through. The intervention, in the form of a video walk through, will be provided to the patient via email prior to their surgical procedure once they schedule an appointment with the Mohs clinic for their surgery day.

Pre-Operative Videos + verbal/written instructions

verbal instructions BEHAVIORAL

As part of the standard of care for patients receiving Mohs surgery, patients are told about the day of their surgery and what to expect

Pre-Operative Videos + verbal/written instructions; verbal/written instructions

written instructions BEHAVIORAL

As part of the standard of care for patients receiving Mohs surgery, patients receive written material about the day of their surgery and what to expect

Pre-Operative Videos + verbal/written instructions; verbal/written instructions

Eligibility Criteria

• Age: 18 Years+
• Sex: all
• Healthy Volunteers: No
• Age Groups: Adult (18-64), Older Adult (65+)

You may qualify if:

• Patients who are at the University Hospitals Cleveland Medical Center Mohs Clinic to undergo a linear closure on the face.
• Fluent English speakers

You may not qualify if:

• Non-fluent English speakers

Sponsors & Collaborators

• Case Comprehensive Cancer Center: lead

MeSH Terms

Conditions

Anxiety Disorders; Patient Satisfaction; Skin Neoplasms

Condition Hierarchy (Ancestors)

Mental Disorders; Treatment Adherence and Compliance; Health Behavior; Behavior; Neoplasms by Site; Neoplasms; Skin Diseases; Skin and Connective Tissue Diseases

Study Officials

• Jeremy S. Bordeaux, MD, MPH

  University Hospitals, Case Comprehensive Cancer Center

  PRINCIPAL INVESTIGATOR

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: RANDOMIZED
• Masking: NONE
• Purpose: SUPPORTIVE CARE
• Intervention Model: PARALLEL
• Sponsor Type: OTHER
• Responsible Party: SPONSOR

Study Record Dates

• First Submitted: March 27, 2018
• First Posted: April 3, 2018
• Study Start: June 1, 2018
• Primary Completion: July 1, 2019
• Study Completion: July 1, 2019
• Last Updated: October 22, 2019

Record last verified: 2019-10