Doctor-Parent Interactions With Medical Scribes

NCT03473353 | Completed

• 1 other identifier: STUDY00007664
• Study Type: interventional
• Target: 732
• Locations: 1 country
• Sites: 1

Brief Summary

The purpose of the study is to collect outcomes related to a quality improvement project assessing the feasibility and effectiveness of a medical scribe program in which medical scribes accompany clinicians during their visits with patients. The medical scribes involved in the project are professional scribes and medical students who will accompany clinicians during patient visits and takes notes, enabling the clinician to engage more directly with the patient.

Conditions

Burnout, Professional

Keywords

Medical Scribe; Outpatient; EHR

Outcome Measures

Primary Outcomes (1)

• Clinician Burnout

  Survey questions will assess clinician burnout using validated measures.

  1 year

Study Arms (1)

Pediatric Clinicians

OTHER

Survey data will be gathered from pediatric clinicians and also parents of pediatric patients at two time periods. At baseline, no Medical Scribes will be working with the clinicians, and then several months later, data will be gathered when Medical scribes ARE working with clinicians.

Other: Medical Scribe

Interventions

Medical Scribe OTHER

Trained Medical Scribes will be present in the exam room to take notes on the the electronic medical record so that clinicians can focus all their attention to the interaction with the patient and parent.

Pediatric Clinicians

Eligibility Criteria

• Age: 18 Years+
• Sex: all
• Healthy Volunteers: Yes
• Age Groups: Adult (18-64), Older Adult (65+)

You may qualify if:

• Attending clinicians with privileges at Penn State Hershey Children's Hospital and/or the Penn State Hershey Internal Medicine. This may include attending MDs or DOs and Nurse Practitioners (NPs).
• Voluntary participation in the medical scribe QI project.
• Consents to participate in the study.

You may not qualify if:

• Clinician is not participating in the scribe project.
• Clinician does not consent to participate in the research portion of this project.
• Patient Participants
• Patient (if 18 years or older) or parent/guardian (P/G) of patient being seen by a participating clinician.
• Patient was not seen by a resident or medical student prior to meeting with clinician.
• English speaking/reading.
• Patient or P/G has capacity to consent.
• Patient is seeing a clinician who has not consented to participate in the research portion of the study.
• Non-English speaking/reading.
• Patient or P/G lacks capacity to consent.

Sponsors & Collaborators

• Milton S. Hershey Medical Center: lead

Study Sites (1)

Hope Drive Pediatric Clinic

Hershey, Pennsylvania, 17033, United States

Location

Related Links

• Manuscript on impact of scribe intervention on documentation
• Manuscript on impact of scribe intervention on relative value units (RVUs)

MeSH Terms

Conditions

Burnout, Professional

Condition Hierarchy (Ancestors)

Occupational Stress; Occupational Diseases; Burnout, Psychological; Stress, Psychological; Behavioral Symptoms; Behavior

Study Officials

• Benjamin Levi, M.D., Ph.D.

  Departments of Humanities & Pediatrics

  PRINCIPAL INVESTIGATOR

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: NA
• Masking: NONE
• Purpose: OTHER
• Intervention Model: SINGLE GROUP
• Sponsor Type: OTHER
• Responsible Party: PRINCIPAL INVESTIGATOR
• PI Title: Professor, Departments of Humanities & Pediatrics

Study Record Dates

• First Submitted: March 15, 2018
• First Posted: March 22, 2018
• Study Start: September 30, 2017
• Primary Completion: June 29, 2018
• Study Completion: December 31, 2022
• Last Updated: January 10, 2023

Record last verified: 2023-01

Data Sharing

• IPD Sharing: Will share
• Shared Documents: STUDY PROTOCOL, SAP, ICF
• Time Frame: Study information will be shared upon request to the study PI (Levi), and will be available through 6-30-26.
• Access Criteria: Any interested researcher should contact the PI at: BHLevi@psu.edu.

Locations

US (1)