A Partnership Approach to Enhance Health Care Literacy

NCT02915003 | Completed

• 1 other identifier: HUM00116683
• Study Type: interventional
• Target: 248
• Locations: 0 countries
• Sites: N/A

Brief Summary

With the help of local focus groups, the investigators are designing and testing a website to help urban people have better access to health care through understanding their insurance options better. They hypothesize that once individuals engage with the website and go through all of its modules, they will: 1) become more informed consumers of the ACA and its health insurance options; 2) enroll in an insurance plan; and 3) better leverage the benefits of their existing plans."

Conditions

Insurance, Health

Keywords

health care navigation; health literacy; Affordable Care Act

Outcome Measures

Primary Outcomes (1)

• Change from baseline questionnaire measures of self-efficacy in navigating health insurance options at 6 and 9 months

  self-reported assessment of confidence in navigating several facets of health insurance that will be summed for a single score

  baseline, 6 months, 9 months

Secondary Outcomes (3)

• Change from baseline questionnaire measure of behavioral intention with health insurance navigation at 6 and 9 months

  baseline, 6 months, 9 months

• Change from baseline measure questionnaire measure of Knowledge about the Affordable Care Act at 6 and 9 months

  baseline, 6 months, 9 months

• Change from baseline use of questionnaire measures of beliefs around preventative health services use at 6 and 9 months

  baseline, 6 months, 9 months

Study Arms (2)

E-health website intervention

EXPERIMENTAL

e-Health website embedded with short, culturally and locally-tailored videos informed by behavior change principles that will teach patients/families about: the importance and benefits of health insurance, ACA coverage provisions and local insurance options available to them, the specifics of the new law and how it affects them, and how to navigate local systems and resources to obtain and maintain health insurance.

Behavioral: E-health website

Control

NO INTERVENTION

usual health insurance navigation, and ACA materials provided by social service agencies and clinics where individuals seek services.

Interventions

E-health website BEHAVIORAL

e-Health website embedded with short, culturally and locally-tailored videos informed by behavior change principles that will teach patients/families about: the importance and benefits of health insurance, ACA coverage provisions and local insurance options available to them, the specifics of the new law and how it affects them, and how to navigate local systems and resources to obtain and maintain health insurance.

E-health website intervention

Eligibility Criteria

• Age: 18 Years - 64 Years
• Sex: all
• Healthy Volunteers: Yes
• Age Groups: Adult (18-64)

You may qualify if:

• ages 18-64
• identify as African American, Latino/Hispanic, or Arab American
• access to a telephone

Sponsors & Collaborators

• University of Michigan: lead
• National Institute for Health Care Reform: collaborator

Study Officials

• Minal R Patel, PhD, MPH

  University of Michigan

  PRINCIPAL INVESTIGATOR

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: RANDOMIZED
• Masking: NONE
• Purpose: HEALTH SERVICES RESEARCH
• Intervention Model: CROSSOVER
• Sponsor Type: OTHER
• Responsible Party: PRINCIPAL INVESTIGATOR
• PI Title: Assistant Professor

Study Record Dates

• First Submitted: September 20, 2016
• First Posted: September 26, 2016
• Study Start: September 20, 2016
• Primary Completion: December 1, 2017
• Study Completion: December 1, 2017
• Last Updated: April 10, 2018

Record last verified: 2018-04