eHealth Partnered Evaluation Initiative
eHealth PEI
2 other identifiers
interventional
1,196
1 country
4
Brief Summary
On October 1, 2016, the VHA Office of Telehealth and the Connected Health Office will merge to create a single entity that will be responsible for the implementation and evaluation of eHealth technologies across the healthcare system. In an effort to successfully fulfill its mission, the new combined Connected Health/Telehealth Office is pledging $1,100,000 for an eHealth Partnered Evaluation Initiative (PEI) to support the further implementation of eHealth technologies across VHA, and to measure their impacts on dimensions of access and other outcomes. Developed in close consultation with leadership of the new office, the proposed objectives of the eHealth PEI are to (1) implement a patient-level "supported adoption intervention" for secure messaging and evaluate the impact of secure messaging use through a rapid, one-year randomized trial; and (2) evaluate the initial rollout of VHA's automated telehealth text messaging system to Veterans and clinical team members.
Trial Health
Trial Health Score
Automated assessment based on enrollment pace, timeline, and geographic reach
participants targeted
Target at P75+ for not_applicable
Started Feb 2016
4 active sites
Health score is calculated from publicly available data and should be used for screening purposes only.
Trial Relationships
Click on a node to explore related trials.
Study Timeline
Key milestones and dates
First Submitted
Initial submission to the registry
January 5, 2016
CompletedFirst Posted
Study publicly available on registry
January 27, 2016
CompletedStudy Start
First participant enrolled
February 1, 2016
CompletedPrimary Completion
Last participant's last visit for primary outcome
October 31, 2016
CompletedStudy Completion
Last participant's last visit for all outcomes
September 30, 2017
CompletedResults Posted
Study results publicly available
February 18, 2019
CompletedFebruary 18, 2019
January 1, 2018
9 months
January 5, 2016
October 25, 2017
October 9, 2018
Conditions
Keywords
Outcome Measures
Primary Outcomes (1)
Change in Rate of Use
Measure the change in rate of use of secure messaging in intervention versus control Veterans, reported as participants in each arm that sent a secure message during study period.
Baseline and Six months
Secondary Outcomes (3)
Patient Self-reported Access to Communication
Six month follow-up
Care Coordination: Patient Assessment of Chronic Illness Care
Six month follow-up
Physician Accessibility and Engagement
Six months
Study Arms (2)
Arm 1: Supported Adoption Intervention (SAI)
OTHERSupported adoption intervention
Arm 2: General wellness information
ACTIVE COMPARATORGeneral wellness information
Interventions
An intervention where a healthcare system implements quality improvement by sending patients proactive reminders, motivational messages, and educational support to encourage use of a new service (i.e., secure messaging)
The investigators will use an attention control (a control intended to balance the attention Veterans receive from the facility mailings and to enhance masking of intervention versus control). As an attention control must not have information about the intended intervention, the investigators will mail out general wellness information available on the VHA National Center for Prevention
Eligibility Criteria
You may qualify if:
- Authenticated My HealtheVet users who have not sent a secure message
- Active patients who have an appointment scheduled in the following year
You may not qualify if:
- Authenticated My HealtheVet users who have sent a secure message
- Inactive patients (who do not have an appointment scheduled in the following year)
Contact the study team to confirm eligibility.
Sponsors & Collaborators
Study Sites (4)
Birmingham VA Medical Center, Birmingham, AL
Birmingham, Alabama, 35233, United States
Edith Nourse Rogers Memorial Veterans Hospital, Bedford, MA
Bedford, Massachusetts, 01730, United States
VA Pittsburgh Healthcare System University Drive Division, Pittsburgh, PA
Pittsburgh, Pennsylvania, 15240, United States
VA Salt Lake City Health Care System, Salt Lake City, UT
Salt Lake City, Utah, 84148, United States
Related Publications (1)
Shimada SL, Zocchi MS, Hogan TP, Kertesz SG, Rotondi AJ, Butler JM, Knight SJ, DeLaughter K, Kleinberg F, Nicklas J, Nazi KM, Houston TK. Impact of Patient-Clinical Team Secure Messaging on Communication Patterns and Patient Experience: Randomized Encouragement Design Trial. J Med Internet Res. 2020 Nov 18;22(11):e22307. doi: 10.2196/22307.
PMID: 33206052DERIVED
Related Links
Limitations and Caveats
Participants were recruited at only three VA facilities, which limits generalizability.
Results Point of Contact
- Title
- Dr. Timothy P. Hogan
- Organization
- VA-CHOIR
Study Officials
- PRINCIPAL INVESTIGATOR
Timothy Patrick Hogan, PhD MS BS
Edith Nourse Rogers Memorial Veterans Hospital, Bedford, MA
Publication Agreements
- PI is Sponsor Employee
- Yes
Study Design
- Study Type
- interventional
- Phase
- not applicable
- Allocation
- RANDOMIZED
- Masking
- SINGLE
- Who Masked
- PARTICIPANT
- Purpose
- HEALTH SERVICES RESEARCH
- Intervention Model
- PARALLEL
- Sponsor Type
- FED
- Responsible Party
- SPONSOR
Study Record Dates
First Submitted
January 5, 2016
First Posted
January 27, 2016
Study Start
February 1, 2016
Primary Completion
October 31, 2016
Study Completion
September 30, 2017
Last Updated
February 18, 2019
Results First Posted
February 18, 2019
Record last verified: 2018-01