NCT02524080

Brief Summary

If patients get to optimal level of healthcare directly it will prevent suffering for both patients and their relatives and moreover save a lot of resources. In the project "Care at the right care level" (CRC) the Emergency Medical Services (EMS) will triage patients who are in need of primary health care to the Primary Care (PC) instead of to the Emergency Department (ED). This intervention should be implemented with the same medical safety as with traditional care in the ED and the patient and their relatives should experience corresponding confidence to the healthcare provider. To prepare this intervention this patient group and their care needs have to be identified by a retrospective journal review and a guideline has to be developed. To evaluate the patients' and their relatives' experience of the intervention, finally interviews will be implemented. This project is expected to provide answers whether it is possible to triage non-urgent patients to another care level with the same medical safety and that the patients experience the same confidence in healthcare. And further it will answer the question, if the care providers around the patient manage to collaborate.

Trial Health

35
At Risk

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Trial has exceeded expected completion date
Enrollment
200

participants targeted

Target at P75+ for not_applicable

Timeline
Completed

Started Sep 2011

Longer than P75 for not_applicable

Status
unknown

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

Click on a node to explore related trials.

Study Timeline

Key milestones and dates

Study Start

First participant enrolled

September 1, 2011

Completed
3.8 years until next milestone

Primary Completion

Last participant's last visit for primary outcome

June 1, 2015

Completed
2 months until next milestone

First Submitted

Initial submission to the registry

August 11, 2015

Completed
3 days until next milestone

First Posted

Study publicly available on registry

August 14, 2015

Completed
1.8 years until next milestone

Study Completion

Last participant's last visit for all outcomes

June 1, 2017

Completed
Last Updated

August 14, 2015

Status Verified

August 1, 2015

Enrollment Period

3.8 years

First QC Date

August 11, 2015

Last Update Submit

August 13, 2015

Conditions

Keywords

AmbulanceTrustPatientsHealthcare chain

Outcome Measures

Primary Outcomes (1)

  • To measure patient trust in healthcare - Questionnaire

    A lickert scale with possible responses as follows (scores in parentheses): strongly disagree (1), disagree (2), neither disagree nor agree (3), agree (4) and strongly agree (5).

    2-3 days

Study Arms (2)

Emergency Department

OTHER

Triage to optimal healthcare level

Procedure: Triage to optimal healthcare level

Healthcare Center

OTHER

Triage to optimal healthcare level

Procedure: Triage to optimal healthcare level

Interventions

Triage to optimal healthcare level

Emergency DepartmentHealthcare Center

Eligibility Criteria

Age18 Years+
Sexall
Healthy VolunteersNo
Age GroupsAdult (18-64), Older Adult (65+)

You may qualify if:

  • Un-urgent patient in ambulance
  • Age from 18 years
  • No communication problems
  • No dementia or disorientation
  • Not in need of special examinations

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Officials

  • Johan Herlitz, Professor

    University of Boras, Sweden

    STUDY DIRECTOR

Study Design

Study Type
interventional
Phase
not applicable
Allocation
RANDOMIZED
Masking
SINGLE
Who Masked
PARTICIPANT
Purpose
TREATMENT
Intervention Model
PARALLEL
Sponsor Type
OTHER
Responsible Party
PRINCIPAL INVESTIGATOR
PI Title
Birgitta Wireklint Sundström, RNAN, PhD (Associate professor)

Study Record Dates

First Submitted

August 11, 2015

First Posted

August 14, 2015

Study Start

September 1, 2011

Primary Completion

June 1, 2015

Study Completion

June 1, 2017

Last Updated

August 14, 2015

Record last verified: 2015-08