NCT02411669

Brief Summary

A national context for patient centered care development exists in France at hospital with strong support for the implementation of operational patient centered care tools. Patient centered care is a global vision of patient or family management promoting the respect of patient freedom, of patient listening and of patient needs. Patient centered care is an important issue of quality and security of care. The FORAP (Fédération des Organismes Régionaux et territoriaux pour l'Amélioration des Pratiques et des organisations) and the la HAS (High Authority of Health) have developed and validated five tools promoting patient centered care at hospital. They can be implemented one by one or in association according to hospital situation. Hospitals should identify the association of tools fitting the most to their objectives and the actions already done. The objectives of the project are to analyse the effectiveness of the implementation of HAS - FORAP tools on the development of patient centred care at hospital and to analyse the individual and organisational determinants of their effectiveness. It focuses on acute care hospitals that have the choice of the combination of tools and that are followed during two years with combined quantitative and qualitative analyses. Quantitative assessment are based on validated indicators on patient satisfaction, patient centred care development and organizational context. Qualitative data collection are realised in each included hospital and combine individual interviews and focus groups including Physicians, nurses and managerial staff.

Trial Health

87
On Track

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Enrollment
950

participants targeted

Target at P75+ for all trials

Timeline
Completed

Started Mar 2014

Typical duration for all trials

Geographic Reach
1 country

30 active sites

Status
completed

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

Click on a node to explore related trials.

Study Timeline

Key milestones and dates

Study Start

First participant enrolled

March 1, 2014

Completed
1.1 years until next milestone

First Submitted

Initial submission to the registry

March 27, 2015

Completed
12 days until next milestone

First Posted

Study publicly available on registry

April 8, 2015

Completed
2.2 years until next milestone

Primary Completion

Last participant's last visit for primary outcome

June 1, 2017

Completed
Same day until next milestone

Study Completion

Last participant's last visit for all outcomes

June 1, 2017

Completed
Last Updated

August 23, 2017

Status Verified

August 1, 2017

Enrollment Period

3.3 years

First QC Date

March 27, 2015

Last Update Submit

August 22, 2017

Conditions

Keywords

Patient centred care

Outcome Measures

Primary Outcomes (3)

  • Self assessment score of patient centred care at hospital by health care professionals and patients

    At study start in hospital, between 2 to 4 months before tool implementation

  • Self assessment score of patient centred care at hospital by health care professionals and patients

    6 months after tool implementation for promoting patient centered care at hospital

  • Self assessment score of patient centred care at hospital by health care professionals and patients

    18 months after tool implementation for promoting patient centered care at hospital

Secondary Outcomes (1)

  • Patients global satisfaction score

    At study start, between 2 to 4 months before tool implementation for promoting patient centered care at hospital, 6 month and 18 month after

Study Arms (1)

Health care professionals

Physicians, nurses and managerial staff

Other: Operational patient centered care tools

Interventions

The FORAP (Fédération des Organismes Régionaux et territoriaux pour l'Amélioration des Pratiques et des organisations) and the la HAS (High Authority of Health) have developed and validated five tools promoting patient centered care at hospital. They can be implemented one by one or in association according to hospital situation. Hospitals should identify the association of tools fitting the most to their objectives and the actions already done.

Health care professionals

Eligibility Criteria

Age18 Years+
Sexall
Healthy VolunteersNo
Age GroupsAdult (18-64), Older Adult (65+)
Sampling MethodNon-Probability Sample
Study Population

There are 2 populations participating in this trials: * Health care professionals : physicians, nurses and managerial staff * Patients

You may qualify if:

  • Patients hospitalized for a minimum of 2 consecutive nights
  • Patients contact details known after hospitalization end

You may not qualify if:

  • Anonymous patient
  • Patient deceased during hospitalization
  • Patient non resident in France

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Sites (30)

CH d'Agen

Agen, France

Location

Clinique du Parc

Autun, France

Location

CHU de Bordeaux

Bordeaux, France

Location

Maison de santé Marie Galène

Bordeaux, France

Location

Centre François Baclesse

Caen, France

Location

CHU de Caen

Caen, France

Location

Hôpital Privé Saint Martin

Caen, France

Location

CH de Chambéry

Chambéry, France

Location

CH de Crest

Crest, France

Location

Clinique Saint Vincent

Dax, France

Location

CH de Dinan

Dinan, France

Location

Centre orthopédique médico-chirurgical

Dracy, France

Location

CH de Givors

Givors, France

Location

CH de Guingamp

Guingamp, France

Location

CH de Joigny

Joigny, France

Location

CHD de La Roche Sur Yon

La Roche-sur-Yon, France

Location

Clinique Saint Charles

La Roche-sur-Yon, France

Location

Clinique Saint Anne

Langon, France

Location

CH Côte de Lumière

Les Sables-d'Olonne, France

Location

Clinique du Parc

Lyon, France

Location

Clinique du Val d'Ouest

Lyon, France

Location

CH du Haut-Bugey

Oyonnax, France

Location

CH intercommunal de Quimper

Quimper, France

Location

CH de Redon

Redon, France

Location

CHU de Rennes

Rennes, France

Location

CH de St Brieuc

Saint-Brieuc, France

Location

Polyclinique Côte Basque Sud

Saint-Jean-de-Luz, France

Location

Clinique du Parc

Saint-Priest-en-Jarez, France

Location

CH de Vannes

Vannes, France

Location

CH de Vitré

Vitré, France

Location

Study Design

Study Type
observational
Observational Model
OTHER
Time Perspective
CROSS SECTIONAL
Sponsor Type
OTHER
Responsible Party
SPONSOR

Study Record Dates

First Submitted

March 27, 2015

First Posted

April 8, 2015

Study Start

March 1, 2014

Primary Completion

June 1, 2017

Study Completion

June 1, 2017

Last Updated

August 23, 2017

Record last verified: 2017-08

Locations