NCT02403466

Brief Summary

Because communication and handoff failures are a root cause of two-thirds of "sentinel events"- serious, often fatal preventable adverse events in hospitals improving handoffs has been identified by AHRQ and the Joint Commission as a priority in nationwide efforts to improve patient safety. Comparative Effectiveness Research on handoff tools and processes has identified specific strategies to improve handoffs and reduce medical errors: 1) team training; 2) verbal mnemonics; and 3) use of written/computerized tools to supplement verbal sign-outs. To accelerate residents' use of CER-based handoff practices and improve patient safety, the investigators are implementing the three inventions above as a Resident Handoff Bundle (RHB) in eight pediatric hospitals in the United States and Canada.

Trial Health

90
On Track

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Enrollment
875

participants targeted

Target at P75+ for not_applicable

Timeline
Completed

Started Sep 2010

Typical duration for not_applicable

Geographic Reach
2 countries

10 active sites

Status
completed

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

Click on a node to explore related trials.

Study Timeline

Key milestones and dates

Study Start

First participant enrolled

September 1, 2010

Completed
11 months until next milestone

First Submitted

Initial submission to the registry

August 1, 2011

Completed
1.8 years until next milestone

Primary Completion

Last participant's last visit for primary outcome

May 1, 2013

Completed
3 months until next milestone

Study Completion

Last participant's last visit for all outcomes

August 1, 2013

Completed
1.7 years until next milestone

First Posted

Study publicly available on registry

March 31, 2015

Completed
Last Updated

March 31, 2015

Status Verified

March 1, 2015

Enrollment Period

2.7 years

First QC Date

August 1, 2011

Last Update Submit

March 30, 2015

Conditions

Keywords

Medical errorsCommunicationResident sign-out

Outcome Measures

Primary Outcomes (1)

  • Rates of serious medical errors

    Continuous collection during data collection phase of study (total of 12 months over an 18 month period matched by time of year (i.e., 6 months pre, 6 months wash-in with no data collection, 6 months post-intervention data collection)

Secondary Outcomes (4)

  • Verbal and written miscommunications

    up to 28 months

  • Time spent by residents gathering and signing out data

    up to 28 months

  • Resident satisfaction with sign-out

    up to 28 months

  • Hospital- and patient-level predictors of implementation success

    up to 28 months

Study Arms (1)

Resident Handoff Bundle

EXPERIMENTAL

bundle of interventions designed to improve handoff, including: training of residents in teamwork and handoff techniques; redesign of verbal handoff processes; implementation of handoff mnemonic (I-PASS); implementation of structured written / computerized handoff tool; faculty training in handoffs

Behavioral: Resident Handoff Bundle

Interventions

1\) team training, 2) verbal mnemonics, and 3) standardization of written/computerized handoff tools

Resident Handoff Bundle

Eligibility Criteria

Sexall
Healthy VolunteersYes
Age GroupsChild (0-17), Adult (18-64), Older Adult (65+)

You may qualify if:

  • The study will also include direct observation of house staff residents on the medical service. While implementation of the RHB itself is a QI protocol, the observation and collection of data from residents is research. We will therefore obtain informed consent from residents for participation in the research related to the effects on their care processes and experiences of implementation of the RHB. Participation will be voluntary.
  • All resident physicians rotating through study teams during the two 6 month periods of data collection will be included in the study if informed consent is granted. No resident physicians will be excluded on the basis of age, gender, ethnicity, race, or other demographic features. We anticipate enrolling a maximum of 70 resident physicians per site. This number may be significantly less due to the fact that certain residents may rotate through data collection study units more than once during the study period.

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Sites (10)

Lucile Packard Children's Hospital

Palo Alto, California, 94304, United States

Location

UCSF Benioff Children's Hospital

San Francisco, California, 94118, United States

Location

Walter Reed National Military Medical Center

Bethesda, Maryland, 20814, United States

Location

Brigham and Women's Hospital

Boston, Massachusetts, 02115, United States

Location

Children's Hospital Boston

Boston, Massachusetts, 02115, United States

Location

St. Louis Children's Hospital

St Louis, Missouri, 63110, United States

Location

Cincinnati Children's Hospital Medical Center

Cincinnati, Ohio, 45229, United States

Location

St. Christopher's Hospital for Children

Philadelphia, Pennsylvania, 19140, United States

Location

Primary Children's Medical Center

Salt Lake City, Utah, 84113, United States

Location

Hospital for Sick Children

Toronto, Ontario, M5G 1X8, Canada

Location

MeSH Terms

Conditions

Communication

Condition Hierarchy (Ancestors)

Behavior

Study Officials

  • Christopher P Landrigan, MD, MPH

    Boston Children's Hospital

    PRINCIPAL INVESTIGATOR
  • Amy J Starmer, MD, MPH

    Oregon Health and Sciences University

    STUDY DIRECTOR

Study Design

Study Type
interventional
Phase
not applicable
Allocation
NA
Masking
SINGLE
Who Masked
OUTCOMES ASSESSOR
Purpose
HEALTH SERVICES RESEARCH
Intervention Model
SINGLE GROUP
Sponsor Type
OTHER
Responsible Party
PRINCIPAL INVESTIGATOR
PI Title
Research Director, Children's Hospital Boston Inpatient Pediatrics Service Director, Sleep and Patient Safety Program, Brigham and Women's Hospital Associate Professor of Medicine and Pediatrics, Harvard Medical School

Study Record Dates

First Submitted

August 1, 2011

First Posted

March 31, 2015

Study Start

September 1, 2010

Primary Completion

May 1, 2013

Study Completion

August 1, 2013

Last Updated

March 31, 2015

Record last verified: 2015-03

Locations