Study Stopped
Protocol no longer meeting sponsor objectives
Customer Support Response Study
CUSTOM
Evaluation of Customer Support Issues, Questions, or Alleged Complaints Regarding Use of Approved Commercially Distributed Scout DS Product in the Field
1 other identifier
observational
N/A
1 country
1
Brief Summary
The primary objective of the CUSTOM study is to respond to customer support issues (outside of the US) and to assess the impact of a particular treatment or perturbation relative to an initial control measurement. Sequential subject measurements will be analyzed to determine if a given action or condition induces a score shift, an inflation of measurement variance or elevated outlier rates.
Trial Health
Trial Health Score
Automated assessment based on enrollment pace, timeline, and geographic reach
Started Aug 2012
Shorter than P25 for all trials
1 active site
Health score is calculated from publicly available data and should be used for screening purposes only.
Trial Relationships
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Study Timeline
Key milestones and dates
First Submitted
Initial submission to the registry
February 27, 2012
CompletedFirst Posted
Study publicly available on registry
March 7, 2012
CompletedStudy Start
First participant enrolled
August 1, 2012
CompletedPrimary Completion
Last participant's last visit for primary outcome
January 1, 2013
CompletedStudy Completion
Last participant's last visit for all outcomes
January 1, 2013
CompletedJanuary 15, 2013
January 1, 2013
5 months
February 27, 2012
January 14, 2013
Conditions
Keywords
Outcome Measures
Primary Outcomes (1)
Primary Endpoint for CUSTOM Trial
The primary objective of the CUSTOM study is to respond to customer support issues and to assess the impact of a particular treatment or perturbation relative to an initial control measurement. Sequential subject measurements will be analyzed to determine if a given action or condition induces a score shift. Subjects will undergo measurements and a diabetes risk score is generated from the SCOUT device. The scale of the score is 0-100. Subjects are not provided with this score as the device is still investigational in the US.
Up to 1 year
Eligibility Criteria
Up to 500 volunteers age 18 and above, of either sex and of any ethnic background, will be recruited at one site.
You may qualify if:
- Males and/or females greater than or equal to 18 years of age
You may not qualify if:
- Have received investigational treatments in the past 14 days
- Have psychosocial issues that interfere with an ability to follow study procedures
- Are known to be pregnant
- Have scars, tattoos, rashes or other disruption/discoloration on the left volar forearm.
- Are receiving medications that fluoresce (A list of excluded medications is located in Appendix H)
- Are known to have, or at risk for, photosensitivity reactions (e.g., sensitive to ultraviolet light, or taking medication known to cause photosensitivity)
Contact the study team to confirm eligibility.
Sponsors & Collaborators
- VeraLight, Inc.lead
Study Sites (1)
VeraLight
Albuquerque, New Mexico, 87106, United States
MeSH Terms
Conditions
Condition Hierarchy (Ancestors)
Study Officials
- PRINCIPAL INVESTIGATOR
Jon Aase, MD
VeraLight, Inc.
Study Design
- Study Type
- observational
- Observational Model
- COHORT
- Time Perspective
- PROSPECTIVE
- Sponsor Type
- INDUSTRY
- Responsible Party
- SPONSOR
Study Record Dates
First Submitted
February 27, 2012
First Posted
March 7, 2012
Study Start
August 1, 2012
Primary Completion
January 1, 2013
Study Completion
January 1, 2013
Last Updated
January 15, 2013
Record last verified: 2013-01