NCT01251757

Brief Summary

The purpose of this randomized clinical trial is to determine whether two low-intensity, technology based interventions, when compared to each other and to usual care, improve adherence to selected medications that are used to treat people with cardiovascular disease (CVD) and diabetes.

Trial Health

87
On Track

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Enrollment
21,752

participants targeted

Target at P75+ for not_applicable diabetes-mellitus

Timeline
Completed

Started Aug 2011

Typical duration for not_applicable diabetes-mellitus

Geographic Reach
1 country

3 active sites

Status
completed

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

Click on a node to explore related trials.

Study Timeline

Key milestones and dates

First Submitted

Initial submission to the registry

November 30, 2010

Completed
2 days until next milestone

First Posted

Study publicly available on registry

December 2, 2010

Completed
8 months until next milestone

Study Start

First participant enrolled

August 1, 2011

Completed
2 years until next milestone

Primary Completion

Last participant's last visit for primary outcome

August 1, 2013

Completed
Same day until next milestone

Study Completion

Last participant's last visit for all outcomes

August 1, 2013

Completed
3.5 years until next milestone

Results Posted

Study results publicly available

February 1, 2017

Completed
Last Updated

March 13, 2017

Status Verified

February 1, 2017

Enrollment Period

2 years

First QC Date

November 30, 2010

Results QC Date

July 25, 2016

Last Update Submit

February 1, 2017

Conditions

Keywords

diabetescardiovascular diseaserandomized clinical trialmedication adherencehealth information technologyadulttelephone callsIVR

Outcome Measures

Primary Outcomes (2)

  • Adherence to Statins

    We used a modification of the Medication Possession Ratio (MPR) as our primary outcome measure. The MPR is computed as the number of days' supply of medication dispensed during a given time window divided by the time between the first dispensing in the window and the end of the window. Our modified MPR (mMPR) also accounted for medication that was on hand at the start of the window and ignored any days' supply that would extend beyond the end of the window. We used medication dispensing data from the Kaiser outpatient pharmacies to calculate a modified medication possession ratio (mMPR) for statins among the subset of randomized participants who were using these drugs. Nominally mMPR provides an estimate of the proportion of days during the follow-up period during which the participant was adherent to their prescribed medications.

    12 months post randomization

  • Adherence to Angiotensin-Converting Enzyme Inhibitors (ACEIs) and Angiotensin Receptor Blockers (ARBs)

    We used medication dispensing data from the Kaiser outpatient pharmacies to calculate a modified medication possession ratio (mMPR) for the subset of randomized participants who were using ACEIs or ARBs. Nominally mMPR provides an estimate of the proportion of days during the follow-up period during which the participant was adherent to their prescribed medications.

    12 months post randomization

Secondary Outcomes (6)

  • Percentage With Good (>80%) Statin Adherence

    12 months post randomization

  • Percentage With Good (>80%) ACEI/ARB Adherence

    12 months post randomization

  • Systolic Blood Pressure (SBP)

    12-months post randomization

  • Percentage With Good (<140/90 mmHg) Blood Pressure Control

    12 months post randomization

  • Post Intervention Low Density Lipoprotein (LDL) Level

    12 months post randomization

  • +1 more secondary outcomes

Study Arms (3)

Usual Care (UC)

NO INTERVENTION

Participants in this arm received their usual care with no restrictions.

Interactive Voice Recognition (IVR)

ACTIVE COMPARATOR

automated phone calls

Other: Interactive Voice Recognition (IVR) phone calls

Enhanced IVR (IVR+)

ACTIVE COMPARATOR

automated phone calls \& Educational mailings and follow-up for nonadherence

Other: Interactive Voice Recognition (IVR) phone callsOther: Educational mailings and follow-up for nonadherence

Interventions

The IVR intervention consisted of automated phone calls designed to educate participants about their medications and to assist them in refilling their prescriptions. The calls fell into two basic types: simple refill reminders and "tardy" calls for those who were overdue for a refill. Calls occured monthly and were triggered by dispensing information in the electronic medical record (EMR). Call features included the ability to transfer individuals to Kaiser's automated prescription refill service as well as to care managers. Although the calls were triggered by and focused on use of ACE inhibitors, ARBs and statins, they also included reminders to use aspirin, which is known to also be effective for secondary prevention in this patient population.

Also known as: automated phone calls
Enhanced IVR (IVR+)Interactive Voice Recognition (IVR)

Participants received bimonthly educational materials by mail. In addition, patients received mailed refill reminder letters and their providers were notified electronically if the patients failed to refill in response to the automated calls. The educational mailings included personalized health information such as the participant's cholesterol and blood pressure readings, as well as tools for improving adherence such as frequently asked questions (FAQs) about their medications, a pocket-sized calendar for tracking refills with pertinent phone numbers and web site information and space for them to write their medical record number and prescription numbers.

Also known as: mail follow-up for nonadherence, educational mailings
Enhanced IVR (IVR+)

Eligibility Criteria

Age40 Years+
Sexall
Healthy VolunteersNo
Age GroupsAdult (18-64), Older Adult (65+)

You may qualify if:

  • Aged 40 years or older as of time of randomization.
  • Flagged in KP's databases as having either diabetes or atherosclerotic cardiovascular disease(defined as coronary artery disease, peripheral vascular disease, or a history of atherosclerotic stroke) at the time of randomization
  • At least one dispensing of an ACEI, ARB, or statin from a Kaiser Permanente (KP) outpatient pharmacy during the baseline year.
  • Suboptimal adherence ((MPR\<0.9) to either statins or ACEI/ARBs during the baseline year
  • Continuous membership in KP for the 12 months prior to randomization.
  • Qualified for an intervention call at the time of randomization.

You may not qualify if:

  • Evidence in the electronic medical record (EMR) of allergy or intolerance to statins or ACE inhibitors/ARBs
  • medical conditions that would contraindicate use of statins or ACEI/ARBs
  • Absence of either a phone number or mailing address in the EMR
  • for Kaiser Permanente Hawaii, clinics whose patients tend to fill prescriptions primarily at non-KP pharmacies
  • on Kaiser Permanente's "do not contact" list or in other research studies that could add undue burden

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Sites (3)

Center for Health Research, Kaiser Permanente Southeast

Atlanta, Georgia, 30305, United States

Location

Center for Health Research, Kaiser Permanente Hawaii

Honolulu, Hawaii, 96817, United States

Location

Center for Health Research, Kaiser Permanente Northwest

Portland, Oregon, 97227, United States

Location

Related Publications (3)

  • Vollmer WM, Owen-Smith AA, Tom JO, Laws R, Ditmer DG, Smith DH, Waterbury AC, Schneider JL, Yonehara CH, Williams A, Vupputuri S, Rand CS. Improving adherence to cardiovascular disease medications with information technology. Am J Manag Care. 2014 Nov;20(11 Spec No. 17):SP502-10.

  • Smith DH, O'Keeffe-Rosetti M, Owen-Smith AA, Rand C, Tom J, Vupputuri S, Laws R, Waterbury A, Hankerson-Dyson DD, Yonehara C, Williams A, Schneider J, Dickerson JF, Vollmer WM. Improving Adherence to Cardiovascular Therapies: An Economic Evaluation of a Randomized Pragmatic Trial. Value Health. 2016 Mar-Apr;19(2):176-84. doi: 10.1016/j.jval.2015.11.013. Epub 2016 Feb 12.

  • Owen-Smith AA, Smith DH, Rand CS, Tom JO, Laws R, Waterbury A, Williams A, Vollmer WM. Difference in Effectiveness of Medication Adherence Intervention by Health Literacy Level. Perm J. 2016 Summer;20(3):15-200. doi: 10.7812/TPP/15-200. Epub 2016 Jun 29.

MeSH Terms

Conditions

Diabetes MellitusCardiovascular DiseasesMedication Adherence

Condition Hierarchy (Ancestors)

Glucose Metabolism DisordersMetabolic DiseasesNutritional and Metabolic DiseasesEndocrine System DiseasesPatient CompliancePatient Acceptance of Health CareTreatment Adherence and ComplianceHealth BehaviorBehavior

Results Point of Contact

Title
William M Vollmer, PhD
Organization
Kaiser Permanente Center for Health Research

Study Officials

  • William M Vollmer, PhD

    Center for Health Research, Kaiser Permanente Northwest

    PRINCIPAL INVESTIGATOR

Publication Agreements

PI is Sponsor Employee
No
Restrictive Agreement
No

Study Design

Study Type
interventional
Phase
not applicable
Allocation
RANDOMIZED
Masking
NONE
Purpose
HEALTH SERVICES RESEARCH
Intervention Model
PARALLEL
Sponsor Type
OTHER
Responsible Party
SPONSOR

Study Record Dates

First Submitted

November 30, 2010

First Posted

December 2, 2010

Study Start

August 1, 2011

Primary Completion

August 1, 2013

Study Completion

August 1, 2013

Last Updated

March 13, 2017

Results First Posted

February 1, 2017

Record last verified: 2017-02

Data Sharing

IPD Sharing
Will not share

At the request of AHRQ we did not create a formal public data release.

Locations