Initial Test of the Time to Talk CARDIO (Creating a Real Dialogue In the Office) Program

NCT00983333 | Completed

• 1 other identifier: OHSU00005635
• Study Type: interventional
• Target: 105
• Locations: 1 country
• Sites: 1

Brief Summary

This research focuses on communication practices between patients and health care professionals, like nurses, doctors, or physician assistants. The goal is to help improve communication about heart health issues. This pilot (or Beta) study is designed to test our ability to recruit an appropriate sample of participants, and determine our ability to deliver and evaluate the effects of a web-based intervention. The investigators hypothesize that exposure to the intervention will result in measurable changes in self-reported knowledge, attitudes and behavior regarding communication between patients and health care professionals. Participants in this research study are being recruited from the people who currently receive care at the Richmond Family Health Center of the Oregon Health \& Science University. People who participate in this study will be between 55 and 70 years old, speak English as their preferred language, and have one of several possible diagnoses related to heart health. These could include, for example, hypertension, diabetes, asthma, or obesity. Additionally, the investigators are recruiting a small number of health care professionals from the Richmond Family Health Center. Their participation will be similar to but separate from the participation of patients. All participants will take two web-based surveys. Some participants will use a web-based tool that hopes to help improve communication between health care professionals and patients. The surveys contain questions that explore the knowledge, attitudes, and behaviors of participants related to heart health and communication between health care professionals and patients. Data analysis will focus upon identifying any changes that occurred in knowledge, attitudes, or behaviors with respect to health communication after using the web-based tool, as well as learning about what influences the quality and nature of communication between health care professionals and the patients they serve.

Conditions

Cardiovascular Disease; Cardiovascular Risk Factors

Keywords

Health communication; Health literacy; Patient; Health Care Professional; Satisfaction

Outcome Measures

Primary Outcomes (1)

• Interpersonal communication knowledge, attitudes and behaviors exhibeted by patients and health care professionals during a patient-provider office visit

  2 weeks

Secondary Outcomes (4)

• Patient and health care professional satisfaction with communication

  2 weeks

• Change in patient average blood pressure

  6 months

• Change in serum hemoglobin A1c value among patients with diabetes

  6 months

• change in average appointment length for health care professionals

  6 months

Study Arms (3)

Web-based communication tool for health care professionals

EXPERIMENTAL

Device: Time to Talk CARDIO website

Web-based communication training tool for patients

EXPERIMENTAL

Device: Time to Talk CARDIO website

Usual care for patient participants

NO INTERVENTION

Interventions

Time to Talk CARDIO website DEVICE

This interactive web-based training device involves the completion of a brief survey regarding communication experiences between patients and health care professionals. The pattern of responses to the survey generates a personalized set of short instructional videos which demonstrate effective communication skills.

Web-based communication tool for health care professionals; Web-based communication training tool for patients

Eligibility Criteria

• Age: 55 Years - 70 Years
• Sex: all
• Healthy Volunteers: No
• Age Groups: Adult (18-64), Older Adult (65+)

You may qualify if:

• Age 55-70 years
• English is preferred language
• Has one or more chronic cardiovascular-related diagnosis or risk factor
• Has an appointment with Primary Care provider within 2 weeks of enrollment

You may not qualify if:

• Inadequate vision or hearing to complete on-line assessment

Sponsors & Collaborators

• Oregon Health and Science University: lead

Study Sites (1)

Richmond Family Health Center at Oregon Health & Science University

Portland, Oregon, 97202, United States

Location

MeSH Terms

Conditions

Cardiovascular Diseases; Personal Satisfaction

Condition Hierarchy (Ancestors)

Behavior

Study Officials

• Clifford A Coleman, MD, MPH

  Oregon Health and Science University

  PRINCIPAL INVESTIGATOR

• Andrew F Pleasant, Ph.D.

  Canyon Ranch Institute

  STUDY DIRECTOR

Study Design

• Study Type: interventional
• Phase: not applicable
• Allocation: RANDOMIZED
• Masking: NONE
• Purpose: HEALTH SERVICES RESEARCH
• Intervention Model: PARALLEL
• Sponsor Type: OTHER
• Responsible Party: PRINCIPAL INVESTIGATOR
• PI Title: Assistant Professor of Family Medicine

Study Record Dates

• First Submitted: September 23, 2009
• First Posted: September 24, 2009
• Study Start: September 1, 2009
• Primary Completion: December 1, 2009
• Study Completion: December 1, 2009
• Last Updated: October 16, 2015

Record last verified: 2015-10

Locations

US (1)