Implementing Online Patient-Provider Communication Into Clinical Practice
OPPC
1 other identifier
interventional
199
1 country
1
Brief Summary
This interdisciplinary, international collaboration study, including the the Norwegian Health Economy Administration (HELFO) will evaluate the effectiveness and real-world implementation of an online patient-provider communication (OPPC) service into rout ine practice. In Phase I we will identify patients and care providers requirements and organizational contexts, and use participatory design methods to adapt the OPPC service to users needs and the context of clinical practice. In Phase II we will offer study participants access to the OPPC service to understand implementation issues. In addition, we will conduct a pilot randomized clinical trial (usual care; OPPC) with 40 patients in each group that will be followed over 6 months.
Trial Health
Trial Health Score
Automated assessment based on enrollment pace, timeline, and geographic reach
participants targeted
Target at P50-P75 for not_applicable cancer
Started Nov 2009
Longer than P75 for not_applicable cancer
1 active site
Health score is calculated from publicly available data and should be used for screening purposes only.
Trial Relationships
Click on a node to explore related trials.
Study Timeline
Key milestones and dates
First Submitted
Initial submission to the registry
September 1, 2009
CompletedFirst Posted
Study publicly available on registry
September 3, 2009
CompletedStudy Start
First participant enrolled
November 1, 2009
CompletedPrimary Completion
Last participant's last visit for primary outcome
May 1, 2013
CompletedStudy Completion
Last participant's last visit for all outcomes
December 1, 2013
CompletedNovember 3, 2015
November 1, 2015
3.5 years
September 1, 2009
November 2, 2015
Conditions
Keywords
Outcome Measures
Primary Outcomes (1)
Impacts of the OPPC service on organizational processes/organizational change such as care processes
End of study at 6 (8) months after last included patient
Secondary Outcomes (2)
Participation rate and OPPC use, perceived usefulness and ease of use
End of study at 6 (8) months after last included patient
Characteristics of high/low volume users, patient-caregiver communication and use patterns
End of study at 6 (8) months after last included patient
Study Arms (2)
Access to an OPPC service
EXPERIMENTALAccess to an Internet-based messaging system where patients can ask questions and receive advice and support from care providers at the hospital and social counsellors
Control group
NO INTERVENTIONPatients receiving usual care
Interventions
Access to an Internet-based messaging system where patients can ask questions and receive advice and support from care providers at the hospital and social counsellors
Eligibility Criteria
You may qualify if:
- years of age.
- Able to read/speak Norwegian and have Internet with secure access (BankID) at home.
You may not qualify if:
- Excluded are patients who have brain metastasis and patients with cerebral affection caused by the disease (e.g., encephalopathy) as this may affect their abilities to reliably report their symptoms.
- Excluded are also patients who receive a liver transplant indicated by cancer coli, as they participate in another study.
Contact the study team to confirm eligibility.
Sponsors & Collaborators
- Oslo University Hospitallead
- The Research Council of Norwaycollaborator
Study Sites (1)
Oslo University Hospital - Rikshospitalet
Oslo, 0027, Norway
Related Publications (5)
Ruland CM, Borosund E, Varsi C. User requirements for a practice-integrated nurse-administered online communication service for cancer patients. Stud Health Technol Inform. 2009;146:221-5.
PMID: 19592838BACKGROUNDVarsi C, Gammon D, Wibe T, Ruland CM. Patients' reported reasons for non-use of an internet-based patient-provider communication service: qualitative interview study. J Med Internet Res. 2013 Nov 11;15(11):e246. doi: 10.2196/jmir.2683.
PMID: 24220233RESULTWibe T, Helleso R, Varsi C, Ruland C, Ekstedt M. How does an online patient-nurse communication service meet the information needs of men with recently diagnosed testicular cancer? ISRN Nurs. 2012;2012:260975. doi: 10.5402/2012/260975. Epub 2012 Dec 4.
PMID: 23251816RESULTWibe T, Ekstedt M, Helleso R, Varsi C, Ruland C. "You are not at all bothersome" - nurses' online communication with testicular cancer patients. NI 2012 (2012). 2012 Jun 23;2012:453. eCollection 2012.
PMID: 24199140RESULTVarsi C, Ekstedt M, Gammon D, Ruland CM. Using the Consolidated Framework for Implementation Research to Identify Barriers and Facilitators for the Implementation of an Internet-Based Patient-Provider Communication Service in Five Settings: A Qualitative Study. J Med Internet Res. 2015 Nov 18;17(11):e262. doi: 10.2196/jmir.5091.
PMID: 26582138DERIVED
MeSH Terms
Conditions
Condition Hierarchy (Ancestors)
Study Officials
- PRINCIPAL INVESTIGATOR
Cornelia M Ruland, PhD
Oslo University Hospital
Study Design
- Study Type
- interventional
- Phase
- not applicable
- Allocation
- RANDOMIZED
- Masking
- NONE
- Purpose
- SUPPORTIVE CARE
- Intervention Model
- PARALLEL
- Sponsor Type
- OTHER
- Responsible Party
- PRINCIPAL INVESTIGATOR
- PI Title
- Professor
Study Record Dates
First Submitted
September 1, 2009
First Posted
September 3, 2009
Study Start
November 1, 2009
Primary Completion
May 1, 2013
Study Completion
December 1, 2013
Last Updated
November 3, 2015
Record last verified: 2015-11