NCT00950963

Brief Summary

The current project is evaluating the effect of a nurse-administered phone care in diabetes to improve access to care and healthcare delivery. The setting is a federally qualified community health center serving over 1600 diabetic patients, 80% of whom are Latino. Using our diabetes registry, we have randomly assigned 762 patients to either participate in a telephone-based, nurse-run outreach program (N=381) or to continue with usual care(N=381). Three of our registered nurses learned algorithms addressing management of cholesterol, blood pressure, kidney disease, aspirin use, eye screening, and pneumovax and influenza vaccines. The program began recruitment in September 2005 and has finished follow up in May 2007. The program initially focused only on cholesterol management utilizing national guidelines and algorithms on patients with elevated cholesterol (LDL) levels but has expanded to include glycemic and blood pressure control. We found that Registered Nurses were able and willing to provide telephone care to diabetic patients according to moderately complex algorithms and to track patient data electronically with overall job satisfaction. Overall, the nurses have expressed enthusiasm but have also experience frustrations with maintaining contact and improving motivation in patients. The impact of this program on diabetes outcomes and its cost-effectiveness is currently being analyzed with the goal of implementing this program in our institution.

Trial Health

87
On Track

Trial Health Score

Automated assessment based on enrollment pace, timeline, and geographic reach

Enrollment
762

participants targeted

Target at P75+ for not_applicable

Timeline
Completed

Started Sep 2005

Typical duration for not_applicable

Geographic Reach
1 country

1 active site

Status
completed

Health score is calculated from publicly available data and should be used for screening purposes only.

Trial Relationships

Click on a node to explore related trials.

Study Timeline

Key milestones and dates

Study Start

First participant enrolled

September 1, 2005

Completed
1.7 years until next milestone

Primary Completion

Last participant's last visit for primary outcome

May 1, 2007

Completed
1.1 years until next milestone

Study Completion

Last participant's last visit for all outcomes

June 1, 2008

Completed
8 months until next milestone

First Submitted

Initial submission to the registry

January 12, 2009

Completed
7 months until next milestone

First Posted

Study publicly available on registry

August 3, 2009

Completed
Same day until next milestone

Results Posted

Study results publicly available

August 3, 2009

Completed
Last Updated

April 28, 2015

Status Verified

April 1, 2015

Enrollment Period

1.7 years

First QC Date

January 12, 2009

Results QC Date

January 12, 2009

Last Update Submit

April 23, 2015

Conditions

Keywords

Diabetes, Nurse phone intervention, lipid control

Outcome Measures

Primary Outcomes (1)

  • Number of Patients With a Low Density Lipid (LDL) Value Less Than 100 mg/dL

    Number of patients with and without cardiovascular disease (CVD) with LDL value less than 100 mg/dL at the end of the study

    18 months

Secondary Outcomes (3)

  • Number of CVD Patients With LDL Less Than 70 mg/dL.

    18 months

  • Number of Patients With BP Less Than 130/80 mm Hg

    18 months

  • Number of Patients With Hgb A1c Less Than 7 Percent at the End of the Study

    18 months

Other Outcomes (1)

  • Number of Total Emergency Department (ED) Visits and Hospital Admissions During the Follow up Period.

    18 months

Study Arms (2)

Phone Counseling

EXPERIMENTAL

The telephone outreach intervention was considered an adjunct to usual care. The study nurse focused on optimizing lipids utilizing published guidelines through phone contact.

Behavioral: Phone Counseling

Standard Care

ACTIVE COMPARATOR

Patients in the usual care or control group were contacted at the beginning of the study only if they had not had an LDL level in the previous 12 months. A letter requesting their presentation for an LDL test was sent to their last known address along with a lab slip and a reminder to schedule an appointment with their PCP for follow-up of results. No additional contact was made with them by the study nurses.

Other: Standard Clinical Care

Interventions

Patient were contacted on a periodic basis via telephone to address there diabetes care.

Also known as: Telephone Intervention, Counseling
Phone Counseling

Patients in the usual care or control group were contacted at the beginning of the study only if they had not had an LDL level in the previous 12 months. A letter requesting their presentation for an LDL test was sent to their last known address along with a lab slip and a reminder to schedule an appointment with their PCP for follow-up of results. No additional contact was made with them by the study nurses.

Also known as: Standard Care
Standard Care

Eligibility Criteria

Age17 Years+
Sexall
Healthy VolunteersNo
Age GroupsChild (0-17), Adult (18-64), Older Adult (65+)

You may qualify if:

  • Patients included in Denver Health diabetes registry.
  • Type I and Type II diabetic patients
  • Age \>17 years old
  • Actively utilizing Westside Clinic for their primary care (at least two visits in the past year)
  • Speak either English or Spanish.

You may not qualify if:

  • Pregnant or lactating women
  • Patients with end-stage renal disease (creatinine \> 3.0 mg/dl)
  • Patients with a co-morbid illness with life expectancy less than 12 months, (e.g. terminal cancer or Child's Class C hepatic cirrhosis).

Contact the study team to confirm eligibility.

Sponsors & Collaborators

Study Sites (1)

Denver Health, Westside Clinic

Denver, Colorado, 80204, United States

Location

Related Publications (1)

  • Fischer H, Mackenzie T, McCullen K, Everhart R, Estacio RO. Design of a nurse-run, telephone-based intervention to improve lipids in diabetics. Contemp Clin Trials. 2008 Sep;29(5):809-16. doi: 10.1016/j.cct.2008.05.011. Epub 2008 Jun 11.

    PMID: 18606250BACKGROUND

MeSH Terms

Conditions

Diabetes Mellitus, Type 1Diabetes Mellitus, Type 2Diabetes Mellitus

Interventions

CounselingStandard of Care

Condition Hierarchy (Ancestors)

Glucose Metabolism DisordersMetabolic DiseasesNutritional and Metabolic DiseasesEndocrine System DiseasesAutoimmune DiseasesImmune System Diseases

Intervention Hierarchy (Ancestors)

Mental Health ServicesBehavioral Disciplines and ActivitiesCommunity Health ServicesHealth ServicesHealth Care Facilities Workforce and ServicesQuality Indicators, Health CareQuality of Health CareHealth Services AdministrationHealth Care Quality, Access, and Evaluation

Results Point of Contact

Title
Raymond Estaico, MD
Organization
Denver Health

Study Officials

  • Raymond O Estacio, MD

    Denver Health

    PRINCIPAL INVESTIGATOR
  • Henry Fischer, MD

    Denver Health

    STUDY DIRECTOR

Publication Agreements

PI is Sponsor Employee
No
Restrictive Agreement
No

Study Design

Study Type
interventional
Phase
not applicable
Allocation
RANDOMIZED
Masking
NONE
Purpose
HEALTH SERVICES RESEARCH
Intervention Model
PARALLEL
Sponsor Type
OTHER

Study Record Dates

First Submitted

January 12, 2009

First Posted

August 3, 2009

Study Start

September 1, 2005

Primary Completion

May 1, 2007

Study Completion

June 1, 2008

Last Updated

April 28, 2015

Results First Posted

August 3, 2009

Record last verified: 2015-04

Locations